Eldorado Axess, Eldorado Ezr, model years 2019 to 2023. Filed by Eldorado National- California, Inc. and reported to NHTSA on 4 December 2023. 443 vehicles potentially affected.
What the notice says Eldorado National-California, Inc (Eldorado National-California) is recalling certain 2019-2023 Axess and EZR vehicles. The transmission yoke may separate, resulting in driveshaft separation and a sudden loss of drive power.
Is your vehicle included? Check with your VIN at NHTSA, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.
What owners ask about this recall
- Which vehicles does recall 23V811 cover?
- Eldorado Axess, Eldorado Ezr, model years 2019-2023.
- What is wrong with them?
- Eldorado National-California, Inc (Eldorado National-California) is recalling certain 2019-2023 Axess and EZR vehicles. The transmission yoke may separate, resulting in driveshaft separation and a sudden loss of drive power.
- What can happen if it is not put right?
- A sudden loss of drive power can increase the risk of a crash. Additionally, a disabled bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.
- Is there a fix yet?
- Yes, and it is free. Eldorado National-California will work with the equipment manufacturer, Allison Transmission Inc., to inspect, and if necessary, tighten loose transmission yoke bolts, free of charge. Owner notification letters were mailed February 08, 2024.
- What should I do now?
- Check your own vehicle by its VIN with NHTSA, which is the record to act on.
Answered from the register this site holds. NHTSA is the record to act on.
What the authority says can happen if this is not fixed: “A sudden loss of drive power can increase the risk of a crash. Additionally, a disabled bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.”
affected
in the notice
caught
| Campaign | 23V811 |
|---|---|
| Filed by | Eldorado National- California, Inc. |
| System at fault | Power Train:Driveline:Driveshaft |
| Reported to NHTSA | 4 December 2023 |
| Model years | 2019-2023 |
| Vehicles named | ELDORADO AXESS, ELDORADO EZR |
What the notice says today
The consequence
A sudden loss of drive power can increase the risk of a crash. Additionally, a disabled bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.
The remedy
Eldorado National-California will work with the equipment manufacturer, Allison Transmission Inc., to inspect, and if necessary, tighten loose transmission yoke bolts, free of charge. Owner notification letters were mailed February 08, 2024. Owners may contact Eldorado National-California customer service at 1-951-684-6868.
What it said before
This campaign is in the register but not yet in the dated wording archive, so we cannot yet say whether its text has moved. It enters the archive on the next pass.
This is one of 816 notices in the record whose component field names power train. Across that group the median wait before owners were written to was 42 days.
Last checked . No change has been recorded in the wording.
The models named here, across their whole recall history
How to cite this record
Quoting the wording on this page means quoting a version, so the date belongs in the citation:
CarsMultiverse, recall 23V811, wording as read on 17 September 2026. https://carsmultiverse.com/recall/23v811/
The cross-border matches used on this site are deposited as a citable dataset: doi:10.5281/zenodo.22087136. The recall wording itself is published by the national authority named above and is theirs, not ours.
The recall record and its wording are published by the US National Highway Traffic Safety Administration and are US Government public domain. The dated archive, the comparison and any before-and-after above are CarsMultiverse. How fresh every engine behind this page is, is public on the status page. To check a specific vehicle, use NHTSA’s own VIN lookup.
Other Eldorado notices we hold
- 22V551: 2021-2022 ENC Axess
- 21V694: 2019-2021 Eldorado National EZRM
- 21V330: 2017-2020 Axess, EXRM, and XHF
- 20V223: 2018-2020 EZ Rider, XHF, and Axess
- 18V926: 2017-2018 Arrivo, EZR Max BRT and Passport buses
- 10V568: MODEL YEAR 2006-2011 EZ RIDER II BUSES MANUFACTURED FROM APRIL 1, 2006, THROUGH NOVEMBER 30, 2010, WITH A DEFECTIVE STEERING DRAG LINK
All 7 Eldorado campaigns we hold · Every manufacturer in the record
The fingerprint of this notice
We take a SHA-256 of each of the three blocks of text the authority publishes and keep the first eight characters. As we last read campaign 23V811 on 5 September 2026, they were:
- Defect summary
c0081b40 - Consequence
8aacc69d - Remedy
b582023e
We first read this notice on 21 August 2026. It has not moved since. If it ever does, these characters will not match, and the change will be dated here.
The wording we hold for 23V811 · how the whole register is watched
This notice names one vehicle among several registers that have written about it. Every notice this site holds for the Eldorado Axess, in all seven, is kept on that vehicle's own page, with the newest in each.
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