Mercedes-Benz Sprinter 1500, Mercedes-Benz Sprinter 2500, Mercedes-Benz Sprinter 3500, Mercedes-Benz Sprinter 4500, model year 2023. Filed by Daimler Vans USA, LLC and reported to NHTSA on 15 December 2023. 33 vehicles potentially affected.
What the notice says Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. The front left suspension strut bolt may not be secured properly, which can result in a loss of steering control.
Is your vehicle included? Check with your VIN at NHTSA, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.
Mercedes-Benz's own number for this recall: VS3FEDDOR. That is the number on the owner letter and on the dealer paperwork. 23V849 is the number NHTSA gave the same campaign, and the number this page is filed under. They are one recall, written two ways.
What owners ask about this recall
- Which vehicles does recall 23V849 cover?
- Mercedes-Benz Sprinter 1500, Mercedes-Benz Sprinter 2500, Mercedes-Benz Sprinter 3500, Mercedes-Benz Sprinter 4500, model year 2023.
- What is wrong with them?
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. The front left suspension strut bolt may not be secured properly, which can result in a loss of steering control.
- What can happen if it is not put right?
- A loss of steering control can increase the risk of a crash.
- Is there a fix yet?
- Yes, and it is free. Dealers will inspect the front left suspension strut bolt connection and repair the body contact surface as necessary, free of charge. Owner notification letters were mailed January 31, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDDOR.
- What should I do now?
- Check your own vehicle by its VIN with NHTSA, which is the record to act on. Mercedes-Benz calls this recall VS3FEDDOR, which is the number on the owner letter and the dealer paperwork.
Answered from the register this site holds. NHTSA is the record to act on.
What the authority says can happen if this is not fixed: “A loss of steering control can increase the risk of a crash.”
affected
in the notice
caught
| Campaign | 23V849 |
|---|---|
| Filed by | Daimler Vans USA, LLC |
| System at fault | Suspension:Front |
| Reported to NHTSA | 15 December 2023 |
| Model years | 2023-2023 |
| Vehicles named | MERCEDES-BENZ SPRINTER 1500, MERCEDES-BENZ SPRINTER 2500, MERCEDES-BENZ SPRINTER 3500, MERCEDES-BENZ SPRINTER 4500 |
What the notice says today
The consequence
A loss of steering control can increase the risk of a crash.
The remedy
Dealers will inspect the front left suspension strut bolt connection and repair the body contact surface as necessary, free of charge. Owner notification letters were mailed January 31, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDDOR.
What it said before
This campaign is in the register but not yet in the dated wording archive, so we cannot yet say whether its text has moved. It enters the archive on the next pass.
This is one of 732 notices in the record whose component field names suspension. Across that group the median wait before owners were written to was 33 days.
Last checked . No change has been recorded in the wording.
The models named here, across their whole recall history
- Mercedes-Benz Sprinter 1500 recalls: 55 US campaigns
- Mercedes Benz Sprinter 2500 recalls: 3 US campaigns
- Mercedes Benz Sprinter 3500 recalls: 3 US campaigns
- Mercedes-Benz Sprinter 4500 recalls: 54 US campaigns
How to cite this record
Quoting the wording on this page means quoting a version, so the date belongs in the citation:
CarsMultiverse, recall 23V849, wording as read on 17 September 2026. https://carsmultiverse.com/recall/23v849/
The cross-border matches used on this site are deposited as a citable dataset: doi:10.5281/zenodo.22087136. The recall wording itself is published by the national authority named above and is theirs, not ours.
The recall record and its wording are published by the US National Highway Traffic Safety Administration and are US Government public domain. The dated archive, the comparison and any before-and-after above are CarsMultiverse. How fresh every engine behind this page is, is public on the status page. To check a specific vehicle, use NHTSA’s own VIN lookup.
The fingerprint of this notice
We take a SHA-256 of each of the three blocks of text the authority publishes and keep the first eight characters. As we last read campaign 23V849 on 5 September 2026, they were:
- Defect summary
b880255d - Consequence
13b3221d - Remedy
0b5e7590
We first read this notice on 21 August 2026. It has not moved since. If it ever does, these characters will not match, and the change will be dated here.
The wording we hold for 23V849 · how the whole register is watched
This notice names one vehicle among several registers that have written about it. Every notice this site holds for the Mercedes Benz Sprinter 2500, in all seven, is kept on that vehicle's own page, with the newest in each.
Put this notice on your site
A small badge that links here and names the register's reference. It costs one line of HTML and needs no key.
The badge is free to use. It links to this page and nowhere else, and it never shows advertising.
Owners of these cars
No register publishes what happens after the letter. Owners do: tell us, in two taps.
Anonymous: no account, no cookie, nothing you type is stored beyond these choices. Figures appear once 3 owners have answered, and are published with the record under CC BY 4.0.