Entegra Expanse, Entegra Expanse Li, Jayco Solstice, Jayco Solstice Li, model year 2023. Filed by Jayco, Inc. and reported to NHTSA on 31 January 2024. 98 vehicles potentially affected.
What the notice says Jayco, Inc. (Jayco) is recalling certain 2023 Entegra Expanse, Expanse LI, Jayco Solstice, and Solstice LI motorhomes. The retractable awning may extend unintentionally during transit.
Is your vehicle included? Check with your VIN at NHTSA, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.
Jayco's own number for this recall: 9903601. That is the number on the owner letter and on the dealer paperwork. 24V055 is the number NHTSA gave the same campaign, and the number this page is filed under. They are one recall, written two ways.
What owners ask about this recall
- Which vehicles does recall 24V055 cover?
- Entegra Expanse, Entegra Expanse Li, Jayco Solstice, Jayco Solstice Li, model year 2023.
- What is wrong with them?
- Jayco, Inc. (Jayco) is recalling certain 2023 Entegra Expanse, Expanse LI, Jayco Solstice, and Solstice LI motorhomes. The retractable awning may extend unintentionally during transit.
- What can happen if it is not put right?
- An awning extending unintentionally during transit may become a distraction or road hazard, increasing the risk of a crash.
- Is there a fix yet?
- Yes, and it is free. Dealers will install a wedge to support the internal components in the gearbox and replace the motor as necessary, free of charge. Owner notification letters were mailed February 23, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903601.
- What should I do now?
- Check your own vehicle by its VIN with NHTSA, which is the record to act on. Jayco calls this recall 9903601, which is the number on the owner letter and the dealer paperwork.
Answered from the register this site holds. NHTSA is the record to act on.
What the authority says can happen if this is not fixed: “An awning extending unintentionally during transit may become a distraction or road hazard, increasing the risk of a crash.”
affected
in the notice
caught
| Campaign | 24V055 |
|---|---|
| Filed by | Jayco, Inc. |
| System at fault | Equipment |
| Reported to NHTSA | 31 January 2024 |
| Model years | 2023-2023 |
| Vehicles named | ENTEGRA EXPANSE, ENTEGRA EXPANSE LI, JAYCO SOLSTICE, JAYCO SOLSTICE LI |
What the notice says today
The consequence
An awning extending unintentionally during transit may become a distraction or road hazard, increasing the risk of a crash.
The remedy
Dealers will install a wedge to support the internal components in the gearbox and replace the motor as necessary, free of charge. Owner notification letters were mailed February 23, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903601.
What it said before
This campaign is in the register but not yet in the dated wording archive, so we cannot yet say whether its text has moved. It enters the archive on the next pass.
This is one of 2,632 notices in the record whose component field names equipment. Across that group the median wait before owners were written to was 29 days.
Last checked . No change has been recorded in the wording.
The same recall in other countries
This campaign carries a manufacturer code that also appears in another country’s register, which means the same defect was recalled there too.
- Canada: Transport Canada recall 2024053, recorded 31 January 2024 (within a week of the American filing)
Matched on 9903601, the manufacturer’s own number for this campaign, which is the only field the registers share. Exact match, nothing paired on brand and date. The two dates are adjacent instruments rather than the same one, so a difference of a day or two means nothing.
How often the two countries file on the same day · The European alerts
The models named here, across their whole recall history
- Entegra Expanse recalls: 7 US campaigns
- Entegra Expanse Li recalls: 4 US campaigns
- Jayco Solstice recalls: 6 US campaigns
- Jayco Solstice Li recalls: 3 US campaigns
How to cite this record
Quoting the wording on this page means quoting a version, so the date belongs in the citation:
CarsMultiverse, recall 24V055, wording as read on 17 September 2026. https://carsmultiverse.com/recall/24v055/
The cross-border matches used on this site are deposited as a citable dataset: doi:10.5281/zenodo.22087136. The recall wording itself is published by the national authority named above and is theirs, not ours.
The recall record and its wording are published by the US National Highway Traffic Safety Administration and are US Government public domain. The dated archive, the comparison and any before-and-after above are CarsMultiverse. How fresh every engine behind this page is, is public on the status page. To check a specific vehicle, use NHTSA’s own VIN lookup.
Other Jayco notices we hold
- 26V552: 2027 Heartland Bighorn recreational trailers
- 26V518: 2027 Jayco Eagle, Eagle SLE, and Heartland Sundance fifth wheel trailers
- 26V484: 2025 Entegra Reatta XL, Reatta, 2026 Cornerstone Reserve, 2024-2026 Cornerstone, Aspire, and Anthem motorhomes built on certain Spartan K1, K2, and K4 chassis
- 26V483: 2026 Entegra Anthem motorhomes
- 26V427: 2026 Heartland Cyclone travel trailers and Cyclone fifth wheel trailers
- 26V426: 2026 Seismic fifth toy haulers
- 26V416: 2027 Entegra Accolade and Jayco Seneca motorhomes
- 26V411: 2024 Jayco Alante and Entegra Vision recreational
All 207 Jayco campaigns we hold · Every manufacturer in the record
The fingerprint of this notice
We take a SHA-256 of each of the three blocks of text the authority publishes and keep the first eight characters. As we last read campaign 24V055 on 5 September 2026, they were:
- Defect summary
e2b9a466 - Consequence
952013de - Remedy
11cb5abc
We first read this notice on 21 August 2026. It has not moved since. If it ever does, these characters will not match, and the change will be dated here.
The wording we hold for 24V055 · how the whole register is watched
This notice names one vehicle among several registers that have written about it. Every notice this site holds for the Jayco Solstice Li, in all seven, is kept on that vehicle's own page, with the newest in each.
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Owners of these cars
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