Polestar Polestar 2, model years 2021 to 2024. Filed by Polestar Automotive USA, Inc. and reported to NHTSA on 26 June 2024. 25,825 vehicles potentially affected.
What the notice says Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear …
Is your vehicle included? Check with your VIN at NHTSA, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.
Polestar's own number for this recall: RP1016. That is the number on the owner letter and on the dealer paperwork. 24V477 is the number NHTSA gave the same campaign, and the number this page is filed under. They are one recall, written two ways.
What owners ask about this recall
- Which vehicles does recall 24V477 cover?
- Polestar Polestar 2, model years 2021-2024.
- What is wrong with them?
- Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying.
- What can happen if it is not put right?
- A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
- Is there a fix yet?
- Yes, and it is free. Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1016.
- What should I do now?
- Check your own vehicle by its VIN with NHTSA, which is the record to act on. Polestar calls this recall RP1016, which is the number on the owner letter and the dealer paperwork.
Answered from the register this site holds. NHTSA is the record to act on.
What the authority says can happen if this is not fixed: “A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.”
affected
in the notice
caught
| Campaign | 24V477 |
|---|---|
| Filed by | Polestar Automotive USA, Inc. |
| System at fault | Equipment:Electrical:Infotainment:Software |
| Reported to NHTSA | 26 June 2024 |
| Model years | 2021-2024 |
| Vehicles named | POLESTAR POLESTAR 2 |
This is not an ordinary campaign.
- The remedy is delivered over the air. There may be no garage visit, no invoice and no paper trail the owner ever sees, which is also why a later revision to the wording can pass unnoticed.
What the notice says today
The consequence
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
The remedy
Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1016.
What it said before
This campaign is in the register but not yet in the dated wording archive, so we cannot yet say whether its text has moved. It enters the archive on the next pass.
This is one of 2,632 notices in the record whose component field names equipment. Across that group the median wait before owners were written to was 29 days.
Last checked . No change has been recorded in the wording.
The models named here, across their whole recall history
How to cite this record
Quoting the wording on this page means quoting a version, so the date belongs in the citation:
CarsMultiverse, recall 24V477, wording as read on 17 September 2026. https://carsmultiverse.com/recall/24v477/
The cross-border matches used on this site are deposited as a citable dataset: doi:10.5281/zenodo.22087136. The recall wording itself is published by the national authority named above and is theirs, not ours.
The recall record and its wording are published by the US National Highway Traffic Safety Administration and are US Government public domain. The dated archive, the comparison and any before-and-after above are CarsMultiverse. How fresh every engine behind this page is, is public on the status page. To check a specific vehicle, use NHTSA’s own VIN lookup.
Other Polestar notices we hold
- 26V037: 2025 Polestar 3
- 25V615: 2021-2025 Polestar 2
- 25V555: 2025 Polestar 3
- 25V453: 2025 Polestar 3
- 25V420: 2025 Polestar 3
- 25V409: 2021 and 2024 Polestar 2
- 25V293: Polestar 3
- 25V280: 2021-2025 Polestar 2
All 17 Polestar campaigns we hold · Every manufacturer in the record
The fingerprint of this notice
We take a SHA-256 of each of the three blocks of text the authority publishes and keep the first eight characters. As we last read campaign 24V477 on 5 September 2026, they were:
- Defect summary
012c3f66 - Consequence
6bcc0276 - Remedy
6c6692ff
We first read this notice on 21 August 2026. It has not moved since. If it ever does, these characters will not match, and the change will be dated here.
The wording we hold for 24V477 · how the whole register is watched
This notice names one vehicle among several registers that have written about it. Every notice this site holds for the Polestar Polestar 2, in all seven, is kept on that vehicle's own page, with the newest in each.
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Owners of these cars
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