Audi Q4 E-Tron, Audi Q4 Sportback E-Tron, Volkswagen Id.4, model years 2021 to 2023. Filed by Volkswagen Group of America, Inc. and reported to NHTSA on 27 February 2025. 60,490 vehicles potentially affected.
What the notice says Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 ID.4, 2022-2023 Audi Q4 e-Tron, and Q4 e-Tron Sportback vehicles. The instrument panel may not properly display the transmission gear lever indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle …
Is your vehicle included? Check with your VIN at NHTSA, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.
What owners ask about this recall
- Which vehicles does recall 25V120 cover?
- Audi Q4 E-Tron, Audi Q4 Sportback E-Tron, Volkswagen Id.4, model years 2021-2023.
- What is wrong with them?
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 ID.4, 2022-2023 Audi Q4 e-Tron, and Q4 e-Tron Sportback vehicles. The instrument panel may not properly display the transmission gear lever indicator.
- What can happen if it is not put right?
- Failure to display the gear position may result in a vehicle rollaway if the parking brake is not engaged, increasing the risk of a crash.
- Is there a fix yet?
- Yes, and it is free. Dealers will update the brake control unit software, free of charge. Owner notification letters were mailed March 14, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97H3.
- What should I do now?
- Check your own vehicle by its VIN with NHTSA, which is the record to act on.
Answered from the register this site holds. NHTSA is the record to act on.
What the authority says can happen if this is not fixed: “Failure to display the gear position may result in a vehicle rollaway if the parking brake is not engaged, increasing the risk of a crash.”
affected
in the notice
caught
| Campaign | 25V120 |
|---|---|
| Filed by | Volkswagen Group of America, Inc. |
| System at fault | Power Train:Automatic Transmission:Gear Position Indication (PRNDL) |
| Reported to NHTSA | 27 February 2025 |
| Model years | 2021-2023 |
| Vehicles named | AUDI Q4 E-TRON, AUDI Q4 SPORTBACK E-TRON, VOLKSWAGEN ID.4 |
What the notice says today
The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 ID.4, 2022-2023 Audi Q4 e-Tron, and Q4 e-Tron Sportback vehicles. The instrument panel may not properly display the transmission gear lever indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."
The consequence
Failure to display the gear position may result in a vehicle rollaway if the parking brake is not engaged, increasing the risk of a crash.
The remedy
Dealers will update the brake control unit software, free of charge. Owner notification letters were mailed March 14, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97H3. Audi's number for this recall is 454R.
What it said before
Nothing has changed while we have been watching. We last read the wording of this campaign on 17 September 2026, and it matched the copy we already held.
That copy hashes to e540eee81654bf3fc081750299766353…, so if it is ever edited the change is provable rather than a matter of memory.
This is one of 816 notices in the record whose component field names power train. Across that group the median wait before owners were written to was 42 days.
Last checked . No change has been recorded in the wording.
The models named here, across their whole recall history
- Audi Q4 E-Tron recalls: 7 US campaigns
- Audi Q4 Sportback E-Tron recalls: 3 US campaigns
- Volkswagen Id.4 recalls: 25 US campaigns
How to cite this record
Quoting the wording on this page means quoting a version, so the date belongs in the citation:
CarsMultiverse, recall 25V120, wording as read on 17 September 2026. https://carsmultiverse.com/recall/25v120/
The copy quoted above hashes to e540eee81654bf3fc081750299766353…. If the notice is reworded later, that fingerprint will not match, which is how a reader checks that the quotation was of the version we say it was.
The cross-border matches used on this site are deposited as a citable dataset: doi:10.5281/zenodo.22087136. The recall wording itself is published by the national authority named above and is theirs, not ours.
The recall record and its wording are published by the US National Highway Traffic Safety Administration and are US Government public domain. The dated archive, the comparison and any before-and-after above are CarsMultiverse. How fresh every engine behind this page is, is public on the status page. To check a specific vehicle, use NHTSA’s own VIN lookup.
Other Volkswagen notices we hold
- 26V473: 2024-2026 Atlas Cross Sport and Atlas
- 26V321: 2024 Tiguan
- 26V258: 2025-2026 Taos
- 26V185: 2025 Jetta and Taos
- 26V138: 2025-2026 Jetta
- 26V030: 2023-2025 ID
- 26V028: 2023-2024 ID
- 25V854: 2025 Tiguan
All 272 Volkswagen campaigns we hold · Every manufacturer in the record
The fingerprint of this notice
We take a SHA-256 of each of the three blocks of text the authority publishes and keep the first eight characters. As we last read campaign 25V120 on 23 August 2026, they were:
- Defect summary
9493418a - Consequence
4adfb1a0 - Remedy
ccb7fb4c
We first read this notice on 21 August 2026. It has not moved since. If it ever does, these characters will not match, and the change will be dated here.
The wording we hold for 25V120 · how the whole register is watched
This notice names one vehicle among several registers that have written about it. Every notice this site holds for the Volkswagen Id.4, in all seven, is kept on that vehicle's own page, with the newest in each.
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Owners of these cars
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