Prevost H3-45, Prevost X3-45, model year 2025. Filed by Prevost Car (US) Inc. and reported to NHTSA on 14 April 2025. 15 vehicles potentially affected.
What the notice says Prevost Car (US) Inc. (Prevost) is recalling certain 2025 Prevost H3-45 and X3-45 motorcoaches. The release mechanism on the emergency exit windows may be difficult to open in an emergency situation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus …
Is your vehicle included? Check with your VIN at NHTSA, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.
Prevost's own number for this recall: SR25-10. That is the number on the owner letter and on the dealer paperwork. 25V243 is the number NHTSA gave the same campaign, and the number this page is filed under. They are one recall, written two ways.
What owners ask about this recall
- Which vehicles does recall 25V243 cover?
- Prevost H3-45, Prevost X3-45, model year 2025.
- What is wrong with them?
- Prevost Car (US) Inc. (Prevost) is recalling certain 2025 Prevost H3-45 and X3-45 motorcoaches. The release mechanism on the emergency exit windows may be difficult to open in an emergency situation.
- What can happen if it is not put right?
- Emergency exits that are difficult to open can prevent or delay passengers from exiting during an emergency, increasing their risk of injury.
- Is there a fix yet?
- Yes, and it is free. Prevost will inspect and adjust the emergency exit windows as necessary, free of charge. Owner notification letters were mailed August 28, 2025. Owners may contact Prevost's customer service at 1-866-870-2046. Prevost's number for this recall is SR25-10.
- What should I do now?
- Check your own vehicle by its VIN with NHTSA, which is the record to act on. Prevost calls this recall SR25-10, which is the number on the owner letter and the dealer paperwork.
Answered from the register this site holds. NHTSA is the record to act on.
What the authority says can happen if this is not fixed: “Emergency exits that are difficult to open can prevent or delay passengers from exiting during an emergency, increasing their risk of injury.”
affected
in the notice
caught
| Campaign | 25V243 |
|---|---|
| Filed by | Prevost Car (US) Inc. |
| System at fault | Structure:Emergency:Escape/Egress/Exit |
| Reported to NHTSA | 14 April 2025 |
| Model years | 2025-2025 |
| Vehicles named | PREVOST H3-45, PREVOST X3-45 |
What the notice says today
The defect
Prevost Car (US) Inc. (Prevost) is recalling certain 2025 Prevost H3-45 and X3-45 motorcoaches. The release mechanism on the emergency exit windows may be difficult to open in an emergency situation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
The consequence
Emergency exits that are difficult to open can prevent or delay passengers from exiting during an emergency, increasing their risk of injury.
The remedy
Prevost will inspect and adjust the emergency exit windows as necessary, free of charge. Owner notification letters were mailed August 28, 2025. Owners may contact Prevost's customer service at 1-866-870-2046. Prevost's number for this recall is SR25-10.
What it said before
Nothing has changed while we have been watching. We last read the wording of this campaign on 17 September 2026, and it matched the copy we already held.
That copy hashes to 021f1135be63e772bc53fce0d8e21f68…, so if it is ever edited the change is provable rather than a matter of memory.
This is one of 901 notices in the record whose component field names structure. Across that group the median wait before owners were written to was 42 days.
Last checked . No change has been recorded in the wording.
The models named here, across their whole recall history
How to cite this record
Quoting the wording on this page means quoting a version, so the date belongs in the citation:
CarsMultiverse, recall 25V243, wording as read on 17 September 2026. https://carsmultiverse.com/recall/25v243/
The copy quoted above hashes to 021f1135be63e772bc53fce0d8e21f68…. If the notice is reworded later, that fingerprint will not match, which is how a reader checks that the quotation was of the version we say it was.
The cross-border matches used on this site are deposited as a citable dataset: doi:10.5281/zenodo.22087136. The recall wording itself is published by the national authority named above and is theirs, not ours.
The recall record and its wording are published by the US National Highway Traffic Safety Administration and are US Government public domain. The dated archive, the comparison and any before-and-after above are CarsMultiverse. How fresh every engine behind this page is, is public on the status page. To check a specific vehicle, use NHTSA’s own VIN lookup.
Other Prevost notices we hold
- 26V095: 2026 H3-45 and H3-45 VIP
- 26V093: 2025-2026 X3-45 commuter buses
- 26E008: exterior driver side mirrors with part number 990648
- 25V738: 2025 X3-45 Commuter buses
- 25V461: 2018-2019 X3-45 Commuter
- 25V460: 2025 X3-45 and 2025-2026 H3-45 coach buses
- 25V290: one 2025 X3-45 VIP Entertainer
- 24V213: 2010 H3-45 VIP, 2024 H3-45 and X3-45
All 87 Prevost campaigns we hold · Every manufacturer in the record
The fingerprint of this notice
We take a SHA-256 of each of the three blocks of text the authority publishes and keep the first eight characters. As we last read campaign 25V243 on 23 August 2026, they were:
- Defect summary
c658e5f0 - Consequence
387db96f - Remedy
97ddf79b
We first read this notice on 21 August 2026. It has not moved since. If it ever does, these characters will not match, and the change will be dated here.
The wording we hold for 25V243 · how the whole register is watched
This notice names one vehicle among several registers that have written about it. Every notice this site holds for the Prevost H3-45, in all seven, is kept on that vehicle's own page, with the newest in each.
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Owners of these cars
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