Chevrolet Express, Gmc Savana, model year 2025. Filed by General Motors, LLC and reported to NHTSA on 8 May 2025. 32 vehicles potentially affected.
What the notice says General Motors LLC (GM) is recalling certain 2025 Chevrolet Express and GMC Savana vehicles. The front passenger seat head restraint may have been improperly welded to the seat frame.
Is your vehicle included? Check with your VIN at NHTSA, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.
General Motors's own number for this recall: N252503580. That is the number on the owner letter and on the dealer paperwork. 25V299 is the number NHTSA gave the same campaign, and the number this page is filed under. They are one recall, written two ways.
What owners ask about this recall
- Which vehicles does recall 25V299 cover?
- Chevrolet Express, GMC Savana, model year 2025.
- What is wrong with them?
- General Motors LLC (GM) is recalling certain 2025 Chevrolet Express and GMC Savana vehicles. The front passenger seat head restraint may have been improperly welded to the seat frame.
- What can happen if it is not put right?
- An improperly welded head restraint can result in an increased risk of injury to the seat occupant during a crash.
- Is there a fix yet?
- Yes, and it is free. Dealers will inspect and replace the front passenger seat frame, as necessary, free of charge. Owner notification letters are expected to be mailed June 23, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782.
- What should I do now?
- Check your own vehicle by its VIN with NHTSA, which is the record to act on. General Motors calls this recall N252503580, which is the number on the owner letter and the dealer paperwork.
Answered from the register this site holds. NHTSA is the record to act on.
What the authority says can happen if this is not fixed: “An improperly welded head restraint can result in an increased risk of injury to the seat occupant during a crash.”
affected
in the notice
caught
| Campaign | 25V299 |
|---|---|
| Filed by | General Motors, LLC |
| System at fault | Seats:Front Assembly:Head Restraint |
| Reported to NHTSA | 8 May 2025 |
| Model years | 2025-2025 |
| Vehicles named | CHEVROLET EXPRESS, GMC SAVANA |
What the notice says today
The defect
General Motors LLC (GM) is recalling certain 2025 Chevrolet Express and GMC Savana vehicles. The front passenger seat head restraint may have been improperly welded to the seat frame.
The consequence
An improperly welded head restraint can result in an increased risk of injury to the seat occupant during a crash.
The remedy
Dealers will inspect and replace the front passenger seat frame, as necessary, free of charge. Owner notification letters are expected to be mailed June 23, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N252503580.
What it said before
Nothing has changed while we have been watching. We last read the wording of this campaign on 17 September 2026, and it matched the copy we already held.
That copy hashes to fbbd9f13002a97f2d46efe0aa51f8ef0…, so if it is ever edited the change is provable rather than a matter of memory.
This is one of 459 notices in the record whose component field names seats. Across that group the median wait before owners were written to was 44 days.
Last checked . No change has been recorded in the wording.
The same recall in other countries
This campaign carries a manufacturer code that also appears in another country’s register, which means the same defect was recalled there too.
- Canada: Transport Canada recall 2025250, recorded 8 May 2025 (within a week of the American filing)
Matched on N252503580, the manufacturer’s own number for this campaign, which is the only field the registers share. Exact match, nothing paired on brand and date. The two dates are adjacent instruments rather than the same one, so a difference of a day or two means nothing.
How often the two countries file on the same day · The European alerts
The models named here, across their whole recall history
How to cite this record
Quoting the wording on this page means quoting a version, so the date belongs in the citation:
CarsMultiverse, recall 25V299, wording as read on 17 September 2026. https://carsmultiverse.com/recall/25v299/
The copy quoted above hashes to fbbd9f13002a97f2d46efe0aa51f8ef0…. If the notice is reworded later, that fingerprint will not match, which is how a reader checks that the quotation was of the version we say it was.
The cross-border matches used on this site are deposited as a citable dataset: doi:10.5281/zenodo.22087136. The recall wording itself is published by the national authority named above and is theirs, not ours.
The recall record and its wording are published by the US National Highway Traffic Safety Administration and are US Government public domain. The dated archive, the comparison and any before-and-after above are CarsMultiverse. How fresh every engine behind this page is, is public on the status page. To check a specific vehicle, use NHTSA’s own VIN lookup.
Other General Motors notices we hold
- 26V530: 2024-2025 Chevrolet Silverado 2500 and GMC Sierra 2500
- 26V496: 2026 Chevrolet Silverado EV and GMC Sierra EV
- 26V494: 2026 Cadillac Escalade IQ, Escalade IQL, GMC Sierra EV, and Chevrolet Silverado EV
- 26V399: 2025-2026 Express, and 2025-2026 Savana
- 26V394: 2026-2027 Cadillac Vistiq
- 26V345: 2026 Chevrolet Express and GMC Savana
- 26V329: 2015 Cadillac Escalade, Escalade ESV, XTS, 2015-2016 Cadillac ATS, CTS, and SRX
- 26V325: 2018 Chevrolet Silverado 1500, GMC Sierra 1500, 2019 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500, and Sierra 3500
All 474 General Motors campaigns we hold · Every manufacturer in the record
The fingerprint of this notice
We take a SHA-256 of each of the three blocks of text the authority publishes and keep the first eight characters. As we last read campaign 25V299 on 23 August 2026, they were:
- Defect summary
da2be995 - Consequence
37f87421 - Remedy
f0430a7b
We first read this notice on 21 August 2026. It has not moved since. If it ever does, these characters will not match, and the change will be dated here.
The wording we hold for 25V299 · how the whole register is watched
This notice names one vehicle among several registers that have written about it. Every notice this site holds for the Chevrolet Express, in all seven, is kept on that vehicle's own page, with the newest in each.
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Owners of these cars
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