Mci D4520, Mci D45crt, Mci D45crtle, Mci J3500, Mci J4500, model years 2025 to 2026. Filed by Motor Coach Industries and reported to NHTSA on 8 July 2025. 321 vehicles potentially affected.
What the notice says Motor Coach Industries (MCI) is recalling certain 2025 D4520, D45CRTLE, D45CRT, J3500, and 2025-2026 J4500 buses. The emergency exit label may be placed in the incorrect location. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window …
Is your vehicle included? Check with your VIN at NHTSA, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.
What owners ask about this recall
- Which vehicles does recall 25V457 cover?
- Mci D4520, Mci D45Crt, Mci D45Crtle, Mci J3500, Mci J4500, model years 2025-2026.
- What is wrong with them?
- Motor Coach Industries (MCI) is recalling certain 2025 D4520, D45CRTLE, D45CRT, J3500, and 2025-2026 J4500 buses. The emergency exit label may be placed in the incorrect location.
- What can happen if it is not put right?
- Incorrectly located labels may prevent or delay the use of the emergency exit, increasing the risk of injury.
- Is there a fix yet?
- Yes, and it is free. MCI will install or mail labels as necessary, free of charge. Owner notification letters were mailed August 6, 2025. Owners may contact MCI customer service at 1-800-241-2947.
- What should I do now?
- Check your own vehicle by its VIN with NHTSA, which is the record to act on.
Answered from the register this site holds. NHTSA is the record to act on.
What the authority says can happen if this is not fixed: “Incorrectly located labels may prevent or delay the use of the emergency exit, increasing the risk of injury.”
affected
in the notice
caught
| Campaign | 25V457 |
|---|---|
| Filed by | Motor Coach Industries |
| System at fault | Equipment:Other:Labels |
| Reported to NHTSA | 8 July 2025 |
| Model years | 2025-2026 |
| Vehicles named | MCI D4520, MCI D45CRT, MCI D45CRTLE, MCI J3500, MCI J4500 |
What the notice says today
The defect
Motor Coach Industries (MCI) is recalling certain 2025 D4520, D45CRTLE, D45CRT, J3500, and 2025-2026 J4500 buses. The emergency exit label may be placed in the incorrect location. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
The consequence
Incorrectly located labels may prevent or delay the use of the emergency exit, increasing the risk of injury.
The remedy
MCI will install or mail labels as necessary, free of charge. Owner notification letters were mailed August 6, 2025. Owners may contact MCI customer service at 1-800-241-2947.
What it said before
Nothing has changed while we have been watching. We last read the wording of this campaign on 17 September 2026, and it matched the copy we already held.
That copy hashes to 25a0671cd415eaca8033fe9ccb8a595f…, so if it is ever edited the change is provable rather than a matter of memory.
This is one of 2,632 notices in the record whose component field names equipment. Across that group the median wait before owners were written to was 29 days.
Last checked . No change has been recorded in the wording.
The models named here, across their whole recall history
- Mci D4520 recalls: 3 US campaigns
- Mci D45crtle recalls: 4 US campaigns
- Mci J3500 recalls: 8 US campaigns
- Mci J4500 recalls: 40 US campaigns
How to cite this record
Quoting the wording on this page means quoting a version, so the date belongs in the citation:
CarsMultiverse, recall 25V457, wording as read on 17 September 2026. https://carsmultiverse.com/recall/25v457/
The copy quoted above hashes to 25a0671cd415eaca8033fe9ccb8a595f…. If the notice is reworded later, that fingerprint will not match, which is how a reader checks that the quotation was of the version we say it was.
The cross-border matches used on this site are deposited as a citable dataset: doi:10.5281/zenodo.22087136. The recall wording itself is published by the national authority named above and is theirs, not ours.
The recall record and its wording are published by the US National Highway Traffic Safety Administration and are US Government public domain. The dated archive, the comparison and any before-and-after above are CarsMultiverse. How fresh every engine behind this page is, is public on the status page. To check a specific vehicle, use NHTSA’s own VIN lookup.
Other Mci notices we hold
- 25V853: 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses
- 25V632: 2024 D45CRTE, D45CRTELE, and 2025 J4500E coaches
- 25V567: 2020-2021 J4500E, 2021 D45CRTELE, 2023 J4500E, 2023-2024 D45CRTELE, 2024 D45CRTE, and 2025 J4500E buses
- 24V625: 2021 D45CRTeLE
- 24V073: 2014-2018 D4000, 2013-2019 D4005, 2013-2023 D4500, 2013-2020 D4505, and 2021-2024 D45CRT coaches equipped with a Ricon wheelchair lift
- 23V240: 2019-2021 D45CRTLE, J3500, and J4500 coaches, equipped with a rear-mounted bike rack
- 21V971: 2019-2022 D4000 ISTV, D4500, 2021 D4000, D4520, 2020-2021 D4505, D4005, 2020-2022 D45CRTLE, and 2019-2021 J4500
- 21V748: 2018 D4000, 2018-2020 D4005, D4000ISTV, 2017-2020 D4500, D4505, 2018-2021 J3500, 2017-2021 J4500, 2020 D4520, and 2018-2021 D45CRTLE motorcoaches
All 51 Mci campaigns we hold · Every manufacturer in the record
The fingerprint of this notice
We take a SHA-256 of each of the three blocks of text the authority publishes and keep the first eight characters. As we last read campaign 25V457 on 23 August 2026, they were:
- Defect summary
d2f7ad30 - Consequence
adc0ae37 - Remedy
dfe8ac2f
We first read this notice on 21 August 2026. It has not moved since. If it ever does, these characters will not match, and the change will be dated here.
The wording we hold for 25V457 · how the whole register is watched
This notice names one vehicle among several registers that have written about it. Every notice this site holds for the Mci D45crtle, in all seven, is kept on that vehicle's own page, with the newest in each.
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Owners of these cars
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