Mercedes-Benz Metris, model years 2020 to 2023. Filed by Daimler Vans USA, LLC and reported to NHTSA on 11 July 2025. 43,422 vehicles potentially affected.
What the notice says Daimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle …
Is your vehicle included? Check with your VIN at NHTSA, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.
Mercedes-Benz's own number for this recall: VS2GARPIN. That is the number on the owner letter and on the dealer paperwork. 25V463 is the number NHTSA gave the same campaign, and the number this page is filed under. They are one recall, written two ways.
What owners ask about this recall
- Which vehicles does recall 25V463 cover?
- Mercedes-Benz Metris, model years 2020-2023.
- What is wrong with them?
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display.
- What can happen if it is not put right?
- A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
- Is there a fix yet?
- Yes, and it is free. Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2GARPIN.
- What should I do now?
- Check your own vehicle by its VIN with NHTSA, which is the record to act on. Mercedes-Benz calls this recall VS2GARPIN, which is the number on the owner letter and the dealer paperwork.
Answered from the register this site holds. NHTSA is the record to act on.
What the authority says can happen if this is not fixed: “A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.”
affected
in the notice
caught
| Campaign | 25V463 |
|---|---|
| Filed by | Daimler Vans USA, LLC |
| System at fault | Equipment:Electrical:Infotainment:Video (Touch)Screen/Monitor/Unit |
| Reported to NHTSA | 11 July 2025 |
| Model years | 2020-2023 |
| Vehicles named | MERCEDES-BENZ METRIS |
What the notice says today
The defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The consequence
A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
The remedy
Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2GARPIN.
What it said before
Nothing has changed while we have been watching. We last read the wording of this campaign on 17 September 2026, and it matched the copy we already held.
That copy hashes to bf58f3b32c9331e2d151a1994d87d86a…, so if it is ever edited the change is provable rather than a matter of memory.
This is one of 2,632 notices in the record whose component field names equipment. Across that group the median wait before owners were written to was 29 days.
Last checked . No change has been recorded in the wording.
The models named here, across their whole recall history
How to cite this record
Quoting the wording on this page means quoting a version, so the date belongs in the citation:
CarsMultiverse, recall 25V463, wording as read on 17 September 2026. https://carsmultiverse.com/recall/25v463/
The copy quoted above hashes to bf58f3b32c9331e2d151a1994d87d86a…. If the notice is reworded later, that fingerprint will not match, which is how a reader checks that the quotation was of the version we say it was.
The cross-border matches used on this site are deposited as a citable dataset: doi:10.5281/zenodo.22087136. The recall wording itself is published by the national authority named above and is theirs, not ours.
The recall record and its wording are published by the US National Highway Traffic Safety Administration and are US Government public domain. The dated archive, the comparison and any before-and-after above are CarsMultiverse. How fresh every engine behind this page is, is public on the status page. To check a specific vehicle, use NHTSA’s own VIN lookup.
The fingerprint of this notice
We take a SHA-256 of each of the three blocks of text the authority publishes and keep the first eight characters. As we last read campaign 25V463 on 23 August 2026, they were:
- Defect summary
388c5eae - Consequence
998316fe - Remedy
9f43b3d4
We first read this notice on 21 August 2026. It has not moved since. If it ever does, these characters will not match, and the change will be dated here.
The wording we hold for 25V463 · how the whole register is watched
This notice names one vehicle among several registers that have written about it. Every notice this site holds for the Mercedes-Benz Metris, in all seven, is kept on that vehicle's own page, with the newest in each.
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Owners of these cars
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