Altec Aerial Device, Altec Digger Derrick, Altec Service Body, Terex Aerial Devices, model years 2011 to 2025. Filed by Altec Industries, Inc. and reported to NHTSA on 29 August 2025. 903 vehicles potentially affected.
What the notice says Altec Industries Inc. (Altec) is recalling certain 2011-2025 Aerial Device, Digger Derrick, and 2022-2025 Service Body vehicles. The cable step wire rope assembly may be improperly secured, which can allow the cable entry step to detach from the vehicle.
Is your vehicle included? Check with your VIN at NHTSA, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.
Altec's own number for this recall: CSN-3246. That is the number on the owner letter and on the dealer paperwork. 25V562 is the number NHTSA gave the same campaign, and the number this page is filed under. They are one recall, written two ways.
What owners ask about this recall
- Which vehicles does recall 25V562 cover?
- Altec Aerial Device, Altec Digger Derrick, Altec Service Body, Terex Aerial Devices, model years 2011-2025.
- What is wrong with them?
- Altec Industries Inc. (Altec) is recalling certain 2011-2025 Aerial Device, Digger Derrick, and 2022-2025 Service Body vehicles. The cable step wire rope assembly may be improperly secured, which can allow the cable entry step to detach from the vehicle.
- What can happen if it is not put right?
- A cable step that fails during use increases the risk of injury.
- Is there a fix yet?
- Yes, and it is free. Altec will provide owners with instructions to inspect the cable crimps. If the cables are improperly crimped, Altec will provide instructions and a kit to replace the wire rope assemblies. Repairs will be performed free of charge. Owner notification letters were mailed October 24, 2025.
- What should I do now?
- Check your own vehicle by its VIN with NHTSA, which is the record to act on. Altec calls this recall CSN-3246, which is the number on the owner letter and the dealer paperwork.
Answered from the register this site holds. NHTSA is the record to act on.
What the authority says can happen if this is not fixed: “A cable step that fails during use increases the risk of injury.”
affected
in the notice
caught
| Campaign | 25V562 |
|---|---|
| Filed by | Altec Industries, Inc. |
| System at fault | Structure:Frame And Members |
| Reported to NHTSA | 29 August 2025 |
| Model years | 2011-2025 |
| Vehicles named | ALTEC AERIAL DEVICE, ALTEC DIGGER DERRICK, ALTEC SERVICE BODY, TEREX AERIAL DEVICES |
What the notice says today
The defect
Altec Industries Inc. (Altec) is recalling certain 2011-2025 Aerial Device, Digger Derrick, and 2022-2025 Service Body vehicles. The cable step wire rope assembly may be improperly secured, which can allow the cable entry step to detach from the vehicle.
The consequence
A cable step that fails during use increases the risk of injury.
The remedy
Altec will provide owners with instructions to inspect the cable crimps. If the cables are improperly crimped, Altec will provide instructions and a kit to replace the wire rope assemblies. Repairs will be performed free of charge. Owner notification letters were mailed October 24, 2025. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3246.
What it said before
Nothing has changed while we have been watching. We last read the wording of this campaign on 17 September 2026, and it matched the copy we already held.
That copy hashes to ffd8803b4a0a66347be675bcc5aef772…, so if it is ever edited the change is provable rather than a matter of memory.
This is one of 901 notices in the record whose component field names structure. Across that group the median wait before owners were written to was 42 days.
Last checked . No change has been recorded in the wording.
The same recall in other countries
This campaign carries a manufacturer code that also appears in another country’s register, which means the same defect was recalled there too.
- Canada: Transport Canada recall 2025558, recorded 15 October 2025 (47 days after the American filing)
Matched on CSN3246, the manufacturer’s own number for this campaign, which is the only field the registers share. Exact match, nothing paired on brand and date. The two dates are adjacent instruments rather than the same one, so a difference of a day or two means nothing.
How often the two countries file on the same day · The European alerts
The models named here, across their whole recall history
- Altec Aerial Device recalls: 82 US campaigns
- Altec Digger Derrick recalls: 50 US campaigns
- Altec Service Body recalls: 12 US campaigns
- Terex Aerial Devices recalls: 14 US campaigns
How to cite this record
Quoting the wording on this page means quoting a version, so the date belongs in the citation:
CarsMultiverse, recall 25V562, wording as read on 17 September 2026. https://carsmultiverse.com/recall/25v562/
The copy quoted above hashes to ffd8803b4a0a66347be675bcc5aef772…. If the notice is reworded later, that fingerprint will not match, which is how a reader checks that the quotation was of the version we say it was.
The cross-border matches used on this site are deposited as a citable dataset: doi:10.5281/zenodo.22087136. The recall wording itself is published by the national authority named above and is theirs, not ours.
The recall record and its wording are published by the US National Highway Traffic Safety Administration and are US Government public domain. The dated archive, the comparison and any before-and-after above are CarsMultiverse. How fresh every engine behind this page is, is public on the status page. To check a specific vehicle, use NHTSA’s own VIN lookup.
Other Altec notices we hold
- 26V463: 2024-2026 AT Series
- 26V457: 2013-2025 AP45A trucks
- 26V429: 2022-2026 Service Body
- 26V409: 2023-2025 Digger Derrick
- 26V384: 2024-2026 AC Series Crane
- 26V243: 2025-2026 AM Series Aerial Device
- 26V170: 2025 AC Series Crane and DT Series Digger Derrick
- 26V150: 2023-2026 Service Body, Aerial Device, Pressure Digger, Spray Truck, and Digger Derrick
All 183 Altec campaigns we hold · Every manufacturer in the record
The fingerprint of this notice
We take a SHA-256 of each of the three blocks of text the authority publishes and keep the first eight characters. As we last read campaign 25V562 on 23 August 2026, they were:
- Defect summary
b3df641a - Consequence
4b1368c2 - Remedy
879de734
We first read this notice on 21 August 2026. It has not moved since. If it ever does, these characters will not match, and the change will be dated here.
The wording we hold for 25V562 · how the whole register is watched
This notice names one vehicle among several registers that have written about it. Every notice this site holds for the Altec Digger Derrick, in all seven, is kept on that vehicle's own page, with the newest in each.
Put this notice on your site
A small badge that links here and names the register's reference. It costs one line of HTML and needs no key.
The badge is free to use. It links to this page and nowhere else, and it never shows advertising.
Owners of these cars
No register publishes what happens after the letter. Owners do: tell us, in two taps.
Anonymous: no account, no cookie, nothing you type is stored beyond these choices. Figures appear once 3 owners have answered, and are published with the record under CC BY 4.0.