Volvo Ex90, model year 2025. Filed by Volvo Car USA, LLC and reported to NHTSA on 30 September 2025. 1,119 vehicles potentially affected.
What the notice says Volvo Car USA, LLC (Volvo) is recalling certain 2025 EX90 vehicles. A spindle nut may detach from the Power Operated Tailgate (POT) drive units, causing the tailgate to suddenly drop.
Is your vehicle included? Check with your VIN at NHTSA, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.
Volvo's own number for this recall: R10342. That is the number on the owner letter and on the dealer paperwork. 25V654 is the number NHTSA gave the same campaign, and the number this page is filed under. They are one recall, written two ways.
What owners ask about this recall
- Which vehicles does recall 25V654 cover?
- Volvo Ex90, model year 2025.
- What is wrong with them?
- Volvo Car USA, LLC (Volvo) is recalling certain 2025 EX90 vehicles. A spindle nut may detach from the Power Operated Tailgate (POT) drive units, causing the tailgate to suddenly drop.
- What can happen if it is not put right?
- A tailgate that suddenly drops can hit a person, increasing the risk of injury.
- Is there a fix yet?
- Yes, and it is free. Owners are advised not to use the POT function until the repair is completed. Dealers will replace both POT drive units. Owner letters were mailed November 24, 2025. Owners may contact Volvo's customer service at 1-800-458-1552. Volvo's number for this recall is R10342.
- What should I do now?
- Check your own vehicle by its VIN with NHTSA, which is the record to act on. Volvo calls this recall R10342, which is the number on the owner letter and the dealer paperwork.
Answered from the register this site holds. NHTSA is the record to act on.
What the authority says can happen if this is not fixed: “A tailgate that suddenly drops can hit a person, increasing the risk of injury.”
affected
in the notice
caught
| Campaign | 25V654 |
|---|---|
| Filed by | Volvo Car USA, LLC |
| System at fault | Structure:Body:Hatchback/Liftgate:Support Device/Strut |
| Reported to NHTSA | 30 September 2025 |
| Model years | 2025-2025 |
| Vehicles named | VOLVO EX90 |
What the notice says today
The defect
Volvo Car USA, LLC (Volvo) is recalling certain 2025 EX90 vehicles. A spindle nut may detach from the Power Operated Tailgate (POT) drive units, causing the tailgate to suddenly drop.
The consequence
A tailgate that suddenly drops can hit a person, increasing the risk of injury.
The remedy
Owners are advised not to use the POT function until the repair is completed. Dealers will replace both POT drive units. Owner letters were mailed November 24, 2025. Owners may contact Volvo's customer service at 1-800-458-1552. Volvo's number for this recall is R10342. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 7, 2025.
What it said before
Nothing has changed while we have been watching. We last read the wording of this campaign on 17 September 2026, and it matched the copy we already held.
That copy hashes to 01b2fe32f0cb833e3437519f1adf9ec0…, so if it is ever edited the change is provable rather than a matter of memory.
This is one of 901 notices in the record whose component field names structure. Across that group the median wait before owners were written to was 42 days.
Last checked . No change has been recorded in the wording.
The same recall in other countries
This campaign carries a manufacturer code that also appears in another country’s register, which means the same defect was recalled there too.
- Canada: Transport Canada recall 2025520, recorded 30 September 2025 (within a week of the American filing)
- European Union: Safety Gate alert SR/03572/25, published 17 October 2025, raised by Portugal (the Commission’s own page) (17 days after the American filing)
Matched on R10342, the manufacturer’s own number for this campaign, which is the only field the registers share. Exact match, nothing paired on brand and date. The two dates are adjacent instruments rather than the same one, so a difference of a day or two means nothing.
How often the two countries file on the same day · The European alerts
The models named here, across their whole recall history
How to cite this record
Quoting the wording on this page means quoting a version, so the date belongs in the citation:
CarsMultiverse, recall 25V654, wording as read on 17 September 2026. https://carsmultiverse.com/recall/25v654/
The copy quoted above hashes to 01b2fe32f0cb833e3437519f1adf9ec0…. If the notice is reworded later, that fingerprint will not match, which is how a reader checks that the quotation was of the version we say it was.
The cross-border matches used on this site are deposited as a citable dataset: doi:10.5281/zenodo.22087136. The recall wording itself is published by the national authority named above and is theirs, not ours.
The recall record and its wording are published by the US National Highway Traffic Safety Administration and are US Government public domain. The dated archive, the comparison and any before-and-after above are CarsMultiverse. How fresh every engine behind this page is, is public on the status page. To check a specific vehicle, use NHTSA’s own VIN lookup.
Other Volvo notices we hold
- 26V513: 2027 VNL (4) and VNR (4)
- 26V444: 2026 VOLVO VHD, VNL (4), VNR (4), VN, and VAH
- 26V350: 2026 VAH, 2026-2027 VN, VHD, VNL (4), and 2027 VNR (4)
- 26V260: 2026-2027 VNR (4) and 2025-2027 VNL (4)
- 26V208: 2025-2027 VNL (4) and 2026-2027 VNR (4)
- 26V186: 2025-2026 VNL (4)
- 26V184: 2025-2026 VNL (4)
- 26V136: 2025-2026 EX30 and 2026 EX30CC
All 211 Volvo campaigns we hold · Every manufacturer in the record
The fingerprint of this notice
We take a SHA-256 of each of the three blocks of text the authority publishes and keep the first eight characters. As we last read campaign 25V654 on 23 August 2026, they were:
- Defect summary
9b5c091a - Consequence
1be1435d - Remedy
f4a297a9
We first read this notice on 21 August 2026. It has not moved since. If it ever does, these characters will not match, and the change will be dated here.
The wording we hold for 25V654 · how the whole register is watched
This notice names one vehicle among several registers that have written about it. Every notice this site holds for the Volvo Ex90, in all seven, is kept on that vehicle's own page, with the newest in each.
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Owners of these cars
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