Mercedes-Benz Sprinter 2500, model years 2023 to 2024. Filed by Daimler Vans USA, LLC and reported to NHTSA on 24 October 2025. 366 vehicles potentially affected.
What the notice says Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter 2500 vehicles. The right longitudinal frame member may not be reinforced properly, decreasing the structural integrity of the third-row seats.
Is your vehicle included? Check with your VIN at NHTSA, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.
Mercedes-Benz's own number for this recall: VS3RASCHW. That is the number on the owner letter and on the dealer paperwork. 25V725 is the number NHTSA gave the same campaign, and the number this page is filed under. They are one recall, written two ways.
What owners ask about this recall
- Which vehicles does recall 25V725 cover?
- Mercedes-Benz Sprinter 2500, model years 2023-2024.
- What is wrong with them?
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter 2500 vehicles. The right longitudinal frame member may not be reinforced properly, decreasing the structural integrity of the third-row seats.
- What can happen if it is not put right?
- Third-row seats with inadequate strength may fail to protect occupants, increasing the risk of injury in a crash.
- Is there a fix yet?
- Yes, and it is free. Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 17, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RASCHW.
- What should I do now?
- Check your own vehicle by its VIN with NHTSA, which is the record to act on. Mercedes-Benz calls this recall VS3RASCHW, which is the number on the owner letter and the dealer paperwork.
Answered from the register this site holds. NHTSA is the record to act on.
What the authority says can happen if this is not fixed: “Third-row seats with inadequate strength may fail to protect occupants, increasing the risk of injury in a crash.”
affected
in the notice
caught
| Campaign | 25V725 |
|---|---|
| Filed by | Daimler Vans USA, LLC |
| System at fault | Structure:Frame And Members |
| Reported to NHTSA | 24 October 2025 |
| Model years | 2023-2024 |
| Vehicles named | MERCEDES-BENZ SPRINTER 2500 |
What the notice says today
The defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter 2500 vehicles. The right longitudinal frame member may not be reinforced properly, decreasing the structural integrity of the third-row seats.
The consequence
Third-row seats with inadequate strength may fail to protect occupants, increasing the risk of injury in a crash.
The remedy
Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 17, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RASCHW. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 31, 2025.
What it said before
Nothing has changed while we have been watching. We last read the wording of this campaign on 17 September 2026, and it matched the copy we already held.
That copy hashes to ce2cb74b9c690ae9bd617e5ce5028ad4…, so if it is ever edited the change is provable rather than a matter of memory.
This is one of 901 notices in the record whose component field names structure. Across that group the median wait before owners were written to was 42 days.
Last checked . No change has been recorded in the wording.
The models named here, across their whole recall history
How to cite this record
Quoting the wording on this page means quoting a version, so the date belongs in the citation:
CarsMultiverse, recall 25V725, wording as read on 17 September 2026. https://carsmultiverse.com/recall/25v725/
The copy quoted above hashes to ce2cb74b9c690ae9bd617e5ce5028ad4…. If the notice is reworded later, that fingerprint will not match, which is how a reader checks that the quotation was of the version we say it was.
The cross-border matches used on this site are deposited as a citable dataset: doi:10.5281/zenodo.22087136. The recall wording itself is published by the national authority named above and is theirs, not ours.
The recall record and its wording are published by the US National Highway Traffic Safety Administration and are US Government public domain. The dated archive, the comparison and any before-and-after above are CarsMultiverse. How fresh every engine behind this page is, is public on the status page. To check a specific vehicle, use NHTSA’s own VIN lookup.
The fingerprint of this notice
We take a SHA-256 of each of the three blocks of text the authority publishes and keep the first eight characters. As we last read campaign 25V725 on 23 August 2026, they were:
- Defect summary
39719b4b - Consequence
73c0930e - Remedy
ba9dcf89
We first read this notice on 21 August 2026. It has not moved since. If it ever does, these characters will not match, and the change will be dated here.
The wording we hold for 25V725 · how the whole register is watched
This notice names one vehicle among several registers that have written about it. Every notice this site holds for the Mercedes Benz Sprinter 2500, in all seven, is kept on that vehicle's own page, with the newest in each.
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Owners of these cars
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