Coach And Equipment Phoenix, model year 2025. Filed by Coach and Equipment Mfg. Corp. and reported to NHTSA on 10 November 2025. 79 vehicles potentially affected.
What the notice says Coach and Equipment Mfg. Corp. (Coach and Equipment) is recalling certain 2025 Phoenix transit buses equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
Is your vehicle included? Check with your VIN at NHTSA, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.
What owners ask about this recall
- Which vehicles does recall 25V772 cover?
- Coach And Equipment Phoenix, model year 2025.
- What is wrong with them?
- Coach and Equipment Mfg. Corp. (Coach and Equipment) is recalling certain 2025 Phoenix transit buses equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
- What can happen if it is not put right?
- An unsecured wheelchair can move during transit, increasing the risk of injury.
- Is there a fix yet?
- Yes, and it is free. Dealers will be notified to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed November 24, 2025. Owners may contact Coach and Equipment customer service at 1-800-724-8464.
- What should I do now?
- Check your own vehicle by its VIN with NHTSA, which is the record to act on.
Answered from the register this site holds. NHTSA is the record to act on.
What the authority says can happen if this is not fixed: “An unsecured wheelchair can move during transit, increasing the risk of injury.”
affected
in the notice
caught
| Campaign | 25V772 |
|---|---|
| Filed by | Coach and Equipment MFG. Corp. |
| System at fault | Equipment Adaptive/Mobility:Wheelchair Restraints/Securement:Latch/Anchor: |
| Reported to NHTSA | 10 November 2025 |
| Model years | 2025-2025 |
| Vehicles named | COACH AND EQUIPMENT PHOENIX |
What the notice says today
The defect
Coach and Equipment MFG. Corp. (Coach and Equipment) is recalling certain 2025 Phoenix transit buses equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
The consequence
An unsecured wheelchair can move during transit, increasing the risk of injury.
The remedy
Dealers will be notified to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed November 24, 2025. Owners may contact Coach and Equipment customer service at 1-800-724-8464.
What it said before
Nothing has changed while we have been watching. We last read the wording of this campaign on 17 September 2026, and it matched the copy we already held.
That copy hashes to 67084c46ce3f214aef8310aa7803fb6c…, so if it is ever edited the change is provable rather than a matter of memory.
This is one of 289 notices in the record whose component field names equipment adaptive/mobility. Across that group the median wait before owners were written to was 36 days.
Last checked . No change has been recorded in the wording.
The models named here, across their whole recall history
How to cite this record
Quoting the wording on this page means quoting a version, so the date belongs in the citation:
CarsMultiverse, recall 25V772, wording as read on 17 September 2026. https://carsmultiverse.com/recall/25v772/
The copy quoted above hashes to 67084c46ce3f214aef8310aa7803fb6c…. If the notice is reworded later, that fingerprint will not match, which is how a reader checks that the quotation was of the version we say it was.
The cross-border matches used on this site are deposited as a citable dataset: doi:10.5281/zenodo.22087136. The recall wording itself is published by the national authority named above and is theirs, not ours.
The recall record and its wording are published by the US National Highway Traffic Safety Administration and are US Government public domain. The dated archive, the comparison and any before-and-after above are CarsMultiverse. How fresh every engine behind this page is, is public on the status page. To check a specific vehicle, use NHTSA’s own VIN lookup.
Other Coach And Equipment notices we hold
- 26V472: 2024-2025 Phoenix, and 2025-2026 Metrolite transit buses, equipped with certain S-Series wheelchair platform lifts
- 26V333: 2025-2026 Phoenix and 2026 Metrolite buses, equipped with certain QRT-360 wheelchair retractors
- 25V895: 2024-2025 Phoenix transit buses equipped with a propane conversion kit with an aftermarket compressor
- 24V317: 2024 Phoenix shuttle buses, equipped with certain GO-ES Space Saver Foldaway Seats
- 22V851: 2016-2023 Phoenix transit buses equipped with Roush fuel return lines included in GEN 4 and GEN 5 LPG Conversion Systems that were installed on
- 18V796: 2015-2018 Coach and Equipment Phoenix and Metro lite transit buses, equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719
- 13V460: model year 2009-2010 MetroLite and Phoenix transit buses manufactured August 2009 through May 2010 and equipped with an optional power door
- 12V281: MODEL YEAR 2006-2010 PHOENIX, METRO-LITE AND PEGASUS TRANSIT BUSES EQUIPPED WITH BRAUN CENTURY-2 AND/OR VISTA-2 WHEELCHAIR LIFTS
All 11 Coach And Equipment campaigns we hold · Every manufacturer in the record
The fingerprint of this notice
We take a SHA-256 of each of the three blocks of text the authority publishes and keep the first eight characters. As we last read campaign 25V772 on 23 August 2026, they were:
- Defect summary
87de1b36 - Consequence
dd76bab7 - Remedy
0d51a3bf
We first read this notice on 21 August 2026. It has not moved since. If it ever does, these characters will not match, and the change will be dated here.
The wording we hold for 25V772 · how the whole register is watched
This notice names one vehicle among several registers that have written about it. Every notice this site holds for the Coach And Equipment Phoenix, in all seven, is kept on that vehicle's own page, with the newest in each.
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Owners of these cars
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