Ram Promaster. Published by Transport Canada as 2020022 on 23 January 2020. System: Powertrain.
What the notice says Issue:
On certain vehicles equipped with a 3.6 L engine, the transmission gear shift cable may have been damaged during vehicle assembly. As a result, the shift cable could disconnect from the transmission. If this happens, the transmission will not shift gears when the shift lever is moved. If a driver attempts to …
Is your vehicle included? Check with your VIN at Transport Canada, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.
Ram PROMASTER in the other registers
This site holds seven national and European registers. Ram PROMASTER is named on 44 American notices and 2 British. Those are separate campaigns, filed with separate authorities on their own schedules.
The American register
The British register
Nothing here says any of these is this notice in another country. A model recalled in one country is often recalled in another, in different words and at a different time, and the authorities do not cross-reference each other. Reading them together is the reason this site holds more than one register.
What Transport Canada published
- Recall number
- 2020022
- Recall date
- 23 January 2020
- Make
- Ram
- Models
- Promaster
- Model years
- 2014 to 2019
- Vehicle class
- Light Truck & Van
- System
- Powertrain
- Raised as
- Safety MFR
- Vehicles affected
- 19,877
- Register
- Canada — Transport Canada, Vehicle Recalls Database
Issue:
On certain vehicles equipped with a 3.6 L engine, the transmission gear shift cable may have been damaged during vehicle assembly. As a result, the shift cable could disconnect from the transmission. If this happens, the transmission will not shift gears when the shift lever is moved. If a driver attempts to exit the vehicle while the transmission is not in the Park position, and the parking brake is not applied, the vehicle could move suddenly.Safety Risk:
Sudden and unexpected movement of the vehicle could increase the risk of a crash.Corrective Actions:
FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealer to replace the transmission shift cable.
The wording above is the department's own, as it stood in the monthly file this site last read. Vehicle counts are the sum of the counts published for each make and model the recall covers. To act on a recall, use the official notice: Transport Canada recall 2020022.
Ram elsewhere in this register
Ram is named on 97 notices in the copy of Transport Canada’s register held here, of which these are the nearest to this one in time.
- 2020025 · 24 January 2020 · 2500, 3500 · Powertrain
- 2020145 · 6 April 2020 · 2500, Gladiator, Renegade · Visual System
- 2020312 · 8 July 2020 · 3500, 2500 · Steering
- 2020401 · 28 August 2020 · 1500 · Powertrain
- 2019535 · 25 October 2019 · 1500 · Engine
- 2019441 · 30 August 2019 · 2500, 3500, 1500 · Structure
- 2019439 · 29 August 2019 · 3500, 2500 · Brakes
- 2019326 · 28 June 2019 · 2500, 5500, 4500 · Fuel System
The same system: Powertrain
823 notices in this register name Powertrain. A defect that keeps returning under one heading is worth reading as a group rather than one notice at a time.
- 2020020 · 23 January 2020 · Cts-V · Powertrain
- 2020025 · 24 January 2020 · 2500, 3500 · Powertrain
- 2020007 · 15 January 2020 · Speed Twin · Powertrain
- 2020074 · 25 February 2020 · 2100 · Powertrain
- 2020083 · 3 March 2020 · Wrangler, Gladiator · Powertrain
- 2020111 · 19 March 2020 · Highlander · Powertrain
Reading this against the source
This page is what Transport Canada published in the Vehicle Recalls Database, kept as it was read. The authority publishes only its current wording; if a notice is rewritten, the earlier version disappears there and is kept here. The whole register is at /canada, and how the reading is done is set out in the method.
What the words on this notice mean — the system it is filed under, and what the filing type says about who found the fault.
This notice names one vehicle among several registers that have written about it. Every notice this site holds for the Ram Promaster, in all seven, is kept on that vehicle's own page, with the newest in each.
This register keeps an index of its own for every maker and every year it holds: Canadian recalls on a Ram: 187 in the register, and 536 Canadian vehicle recalls filed in 2020.
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