Buick Envista, Trax, Encore Gx. Published by Transport Canada as 2023599 on 6 November 2023. System: Lights And Instruments.
What the notice says Issue:
On certain vehicles, a software problem could cause the instrument panel to display a black screen.
If this happens, it could create a distraction for the driver, and warnings, tell-tales and gauges would not display.
Safety Risk:
A driver that is distracted and/or warnings, tell-tales, and gauges that …
Is your vehicle included? Check with your VIN at Transport Canada, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.
Transport Canada carries this recall as 2023599, dated 6 November 2023. The American register carries the same defect as campaign 23V744, dated 6 November 2023. They are the same defect because the manufacturer filed both under one internal campaign code, A232424320.
| Canada | United States | |
|---|---|---|
| Number | 2023599 | 23V744 |
| Dated | 6 November 2023 | 6 November 2023 |
| Register | Transport Canada | NHTSA |
| Make | Buick | |
Both registers carry the same date for this defect.
These are the dates each register records against its own notice. They are separate administrative acts in two countries, recorded by two authorities under two sets of rules, and this page does not claim that one caused the other or that owners in either country were contacted on those days. What it shows is that the same manufacturer campaign reached the two registers on different dates.
Read the American notice 23V744, including every earlier version of its wording this site holds. The Canadian register explains why the manufacturer code is published there and what that makes possible. Canada and America sets every matched pair side by side.
What Transport Canada published
- Recall number
- 2023599
- Recall date
- 6 November 2023
- Make
- Buick, Chevrolet
- Models
- Envista, Trax, Encore GX
- Model years
- 2024
- Vehicle class
- SUV
- System
- Lights And Instruments
- Raised as
- Safety MFR
- Vehicles affected
- 4,412
- Register
- Canada — Transport Canada, Vehicle Recalls Database
Issue:
On certain vehicles, a software problem could cause the instrument panel to display a black screen.
If this happens, it could create a distraction for the driver, and warnings, tell-tales and gauges would not display.Safety Risk:
A driver that is distracted and/or warnings, tell-tales, and gauges that don't display could increase the risk of a crash.Corrective Actions:
General Motors will notify owners by mail and advise you to take your vehicle to a dealership to update the software for the virtual cockpit unit module.
The wording above is the department's own, as it stood in the monthly file this site last read. Vehicle counts are the sum of the counts published for each make and model the recall covers. To act on a recall, use the official notice: Transport Canada recall 2023599.
Buick elsewhere in this register
Buick is named on 326 notices in the copy of Transport Canada’s register held here, of which these are the nearest to this one in time.
- 2023693 · 21 December 2023 · Cruze, Verano · Airbag
- 2023520 · 20 September 2023 · Cruze, Verano · Airbag
- 2023412 · 27 July 2023 · Verano, Trax, Sonic · Airbag
- 2023277 · 10 May 2023 · Enclave, Traverse, Acadia · Airbag
- 2024060 · 1 February 2024 · CT4, Corvette, CT5 · Lights And Instruments
- 2024451 · 8 August 2024 · Envision · Accessories
- 2022700 · 8 December 2022 · CT4, CT5, Envision · Lights And Instruments
- 2024678 · 7 November 2024 · Envision · Lights And Instruments
The same system: Lights And Instruments
900 notices in this register name Lights And Instruments. A defect that keeps returning under one heading is worth reading as a group rather than one notice at a time.
- 2023610 · 14 November 2023 · LFS · Lights And Instruments
- 2023615 · 16 November 2023 · Vision XL, Precept Motorhome, Vision · Lights And Instruments
- 2023636 · 28 November 2023 · 2500, 1500, 4500 · Lights And Instruments
- 2023638 · 29 November 2023 · F-150 · Lights And Instruments
- 2023587 · 31 October 2023 · Mustang · Lights And Instruments
- 2023558 · 17 October 2023 · Hornet, Tonale · Lights And Instruments
Reading this against the source
This page is what Transport Canada published in the Vehicle Recalls Database, kept as it was read. The authority publishes only its current wording; if a notice is rewritten, the earlier version disappears there and is kept here. The whole register is at /canada, and how the reading is done is set out in the method.
What the words on this notice mean — the system it is filed under, and what the filing type says about who found the fault.
This notice names one vehicle among several registers that have written about it. Every notice this site holds for the Buick Encore GX, in all seven, is kept on that vehicle's own page, with the newest in each.
This register keeps an index of its own for every maker and every year it holds: Canadian recalls on a Buick: 326 in the register, and 593 Canadian vehicle recalls filed in 2023.
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Owners of these cars
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