Transport Canada carries this recall as 2024275, dated 15 May 2024. The American register carries the same defect as campaign 24V344, dated 15 May 2024. They are the same defect because the manufacturer filed both under one internal campaign code, 919A.
| Canada | United States | |
|---|---|---|
| Number | 2024275 | 24V344 |
| Dated | 15 May 2024 | 15 May 2024 |
| Register | Transport Canada | NHTSA |
| Make | Volkswagen | |
Both registers carry the same date for this defect.
These are the dates each register records against its own notice. They are separate administrative acts in two countries, recorded by two authorities under two sets of rules, and this page does not claim that one caused the other or that owners in either country were contacted on those days. What it shows is that the same manufacturer campaign reached the two registers on different dates.
Read the American notice 24V344, including every earlier version of its wording this site holds. The Canadian register explains why the manufacturer code is published there and what that makes possible. Canada and America sets every matched pair side by side.
What Transport Canada published
- Recall number
- 2024275
- Recall date
- 15 May 2024
- Make
- Volkswagen
- Models
- ID.4
- Model years
- 2021 to 2023
- Vehicle class
- SUV
- System
- Visual System
- Raised as
- Compliance Mfr
- Vehicles affected
- 8,052
- Register
- Canada — Transport Canada, Vehicle Recalls Database
Issue: rnOn certain vehicles, a software problem could cause the instrument cluster and center display to reset or not to work. As a result, you may not be able to see certain information about the vehicle, including the speedometer and certain warning lights and/or messages. In addition, the rearview camera image may not display when the transmission is shifted into the reverse gear. rnrnSafety Risk: rnWarnings and malfunction tell-tale information that don't display could increase the risk of a crash. Additionally, a rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could also increase the risk of a crash. rnrnCorrective Actions: rnVolkswagen will notify owners by mail and advise you to take your vehicle to a dealership to update the vehicle software.
The wording above is the department's own, as it stood in the monthly file this site last read. Vehicle counts are the sum of the counts published for each make and model the recall covers. To act on a recall, use the official notice: Transport Canada recall 2024275.