Volkswagen Atlas Cross Sport, Atlas. Published by Transport Canada as 2024354 on 19 June 2024. System: Airbag.
What the notice says Issue:
On certain vehicles, the passenger occupant detection system (PODS) may malfunction. This could cause the airbag system to turn off the passenger-front airbag even when a passenger is seated.
Note: This problem would cause an error message to display on the instrument panel and a warning chime to sound. The …
Is your vehicle included? Check with your VIN at Transport Canada, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.
Transport Canada carries this recall as 2024354, dated 19 June 2024. The American register carries the same defect as campaign 24V464, dated 20 June 2024. They are the same defect because the manufacturer filed both under one internal campaign code, 69PZ.
| Canada | United States | |
|---|---|---|
| Number | 2024354 | 24V464 |
| Dated | 19 June 2024 | 20 June 2024 |
| Register | Transport Canada | NHTSA |
| Make | Volkswagen | |
The two registers are 1 day apart: the Canadian entry is dated first, the American one second.
These are the dates each register records against its own notice. They are separate administrative acts in two countries, recorded by two authorities under two sets of rules, and this page does not claim that one caused the other or that owners in either country were contacted on those days. What it shows is that the same manufacturer campaign reached the two registers on different dates.
Read the American notice 24V464, including every earlier version of its wording this site holds. The Canadian register explains why the manufacturer code is published there and what that makes possible. Canada and America sets every matched pair side by side.
Volkswagen ATLAS CROSS SPORT in the other registers
This site holds seven national and European registers. Volkswagen ATLAS CROSS SPORT is named on 26 American notices. Those are separate campaigns, filed with separate authorities on their own schedules.
The American register
Nothing here says any of these is this notice in another country. A model recalled in one country is often recalled in another, in different words and at a different time, and the authorities do not cross-reference each other. Reading them together is the reason this site holds more than one register.
What Transport Canada published
- Recall number
- 2024354
- Recall date
- 19 June 2024
- Make
- Volkswagen
- Models
- Atlas Cross Sport, Atlas
- Model years
- 2020 to 2024
- Vehicle class
- SUV
- System
- Airbag
- Raised as
- Safety MFR
- Vehicles affected
- 35,749
- Register
- Canada — Transport Canada, Vehicle Recalls Database
Issue:
On certain vehicles, the passenger occupant detection system (PODS) may malfunction. This could cause the airbag system to turn off the passenger-front airbag even when a passenger is seated.
Note: This problem would cause an error message to display on the instrument panel and a warning chime to sound. The airbag indicator light would also display "passenger airbag off".Safety Risk:
An airbag that is turned off could increase the risk of injury to a passenger in a crash.Corrective Actions:
Volkswagen will notify owners by mail and advise you to take your vehicle to a dealership to replace the PODS sensor mat and seat harness. Volkswagen advises that you shouldn't use the front passenger seat if a PODS error message displays on the instrument panel or if the airbag indicator light displays "passenger airbag off" with an occupant in the seat.
The wording above is the department's own, as it stood in the monthly file this site last read. Vehicle counts are the sum of the counts published for each make and model the recall covers. To act on a recall, use the official notice: Transport Canada recall 2024354.
Volkswagen elsewhere in this register
Volkswagen is named on 284 notices in the copy of Transport Canada’s register held here, of which these are the nearest to this one in time.
- 2024365 · 27 June 2024 · GTI, Golf R, Atlas · Visual System
- 2024485 · 29 May 2024 · Id.4, GTI, A3 · Airbag
- 2024275 · 15 May 2024 · Id.4 · Visual System
- 2024274 · 15 May 2024 · Taos, Jetta, Tiguan · Label
- 2024495 · 28 August 2024 · Id.4 · Airbag
- 2024502 · 4 September 2024 · Id.4 · Structure
- 2024568 · 27 September 2024 · Atlas, Atlas Cross Sport · Brakes
- 2024095 · 14 February 2024 · A3, Golf Wagon, Golf · Fuel System
The same system: Airbag
734 notices in this register name Airbag. A defect that keeps returning under one heading is worth reading as a group rather than one notice at a time.
- 2024358 · 20 June 2024 · TX500h, GRAND HIGHLANDER, TX350 · Airbag
- 2024392 · 3 July 2024 · X3, 1 Series, 3 Series · Airbag
- 2024300 · 29 May 2024 · Revel, Vita, Porto · Airbag
- 2024485 · 29 May 2024 · Id.4, GTI, A3 · Airbag
- 2024402 · 11 July 2024 · X3, X5, 3 Series · Airbag
- 2024293 · 24 May 2024 · VF 8 · Airbag
Reading this against the source
This page is what Transport Canada published in the Vehicle Recalls Database, kept as it was read. The authority publishes only its current wording; if a notice is rewritten, the earlier version disappears there and is kept here. The whole register is at /canada, and how the reading is done is set out in the method.
What the words on this notice mean — the system it is filed under, and what the filing type says about who found the fault.
This notice names one vehicle among several registers that have written about it. Every notice this site holds for the Volkswagen Atlas Cross Sport, in all seven, is kept on that vehicle's own page, with the newest in each.
This register keeps an index of its own for every maker and every year it holds: Canadian recalls on a Volkswagen: 284 in the register, and 672 Canadian vehicle recalls filed in 2024.
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