Transport Canada carries this recall as 2024383, dated 2 July 2024. The American register carries the same defect as campaign 24V438, dated 13 June 2024. They are the same defect because the manufacturer filed both under one internal campaign code, SN728.
| Canada | United States | |
|---|---|---|
| Number | 2024383 | 24V438 |
| Dated | 2 July 2024 | 13 June 2024 |
| Register | Transport Canada | NHTSA |
| Make | Terex | |
The two registers are 19 days apart: the American entry is dated first, the Canadian one second.
These are the dates each register records against its own notice. They are separate administrative acts in two countries, recorded by two authorities under two sets of rules, and this page does not claim that one caused the other or that owners in either country were contacted on those days. What it shows is that the same manufacturer campaign reached the two registers on different dates.
Read the American notice 24V438, including every earlier version of its wording this site holds. The Canadian register explains why the manufacturer code is published there and what that makes possible. Canada and America sets every matched pair side by side.
What Transport Canada published
- Recall number
- 2024383
- Recall date
- 2 July 2024
- Make
- Terex
- Models
- Hi-Ranger Tm Series
- Model years
- 2022 to 2023
- Vehicle class
- Equipment
- System
- Electrical
- Raised as
- Safety Mfr
- Vehicles affected
- 5
- Register
- Canada — Transport Canada, Vehicle Recalls Database
Issue: rnOn a small number of aerial devices, a software problem could cause the leveling system for the platform not to work properly. As a result, the platform may not remain level. rnrnSafety Risk: rnAn aerial platform that is not level could create a risk of an injury for a person on the platform or people nearby. rnrnCorrective Actions: rnTerex will notify owners by mail and provide you with instructions for how to reprogram or replace the leveling controller, as necessary. If you have questions about repairing your unit, you should contact your local Terex Utilities dealer.
The wording above is the department's own, as it stood in the monthly file this site last read. Vehicle counts are the sum of the counts published for each make and model the recall covers. To act on a recall, use the official notice: Transport Canada recall 2024383.