Freightliner Sprinter 2500, Mercedes-Benz Sprinter 2500, model years 2010 to 2011. Filed by Mercedes-Benz Usa, Llc - Dba Sprinter and reported to NHTSA on 21 December 2010. 274 vehicles potentially affected.
What the notice says Sprinter is recalling certain model year 2010-2011 freightliner 2500 sprinter and mercedes-benz sprinter vehicles equipped with an emergency exit window. the adhesive bond between the glass and the hinge on the top of the window may loosen.
Is your vehicle included? Check with your VIN at NHTSA, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.
What owners ask about this recall
- Which vehicles does recall 10V642 cover?
- Freightliner Sprinter 2500, Mercedes-Benz Sprinter 2500, model years 2010-2011.
- What is wrong with them?
- SPRINTER IS RECALLING CERTAIN MODEL YEAR 2010-2011 FREIGHTLINER 2500 SPRINTER AND MERCEDES-BENZ SPRINTER VEHICLES EQUIPPED WITH AN EMERGENCY EXIT WINDOW. THE ADHESIVE BOND BETWEEN THE GLASS AND THE HINGE ON THE TOP OF THE WINDOW MAY LOOSEN.
- What can happen if it is not put right?
- THE EMERGENCY EXIT WINDOW MAY SEPARATE FROM THE BODY AND COULD FALL INCREASING THE RISK OF INJURIES TO THE PASSENGER OR DRIVER.
- Is there a fix yet?
- Yes, and it is free. DEALERS WILL REPLACE THE EMERGENCY EXIT WINDOW IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 11, 2011. OWNERS MAY CONTACT SPRINTER AT 1-201-573-0600.
- What should I do now?
- Check your own vehicle by its VIN with NHTSA, which is the record to act on.
Answered from the register this site holds. NHTSA is the record to act on.
What the authority says can happen if this is not fixed: “THE EMERGENCY EXIT WINDOW MAY SEPARATE FROM THE BODY AND COULD FALL INCREASING THE RISK OF INJURIES TO THE PASSENGER OR DRIVER.”
affected
in the notice
caught
| Campaign | 10V642 |
|---|---|
| Filed by | MERCEDES-BENZ USA, LLC - DBA SPRINTER |
| System at fault | Equipment |
| Reported to NHTSA | 21 December 2010 |
| Model years | 2010-2011 |
| Vehicles named | FREIGHTLINER SPRINTER 2500, MERCEDES-BENZ SPRINTER 2500 |
What the notice says today
The consequence
THE EMERGENCY EXIT WINDOW MAY SEPARATE FROM THE BODY AND COULD FALL INCREASING THE RISK OF INJURIES TO THE PASSENGER OR DRIVER.
The remedy
DEALERS WILL REPLACE THE EMERGENCY EXIT WINDOW IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 11, 2011. OWNERS MAY CONTACT SPRINTER AT 1-201-573-0600.
What it said before
This campaign is in the register but not yet in the dated wording archive, so we cannot yet say whether its text has moved. It enters the archive on the next pass.
This is one of 2,632 notices in the record whose component field names equipment. Across that group the median wait before owners were written to was 29 days.
Last checked . No change has been recorded in the wording.
The models named here, across their whole recall history
- Freightliner Sprinter 2500 recalls: 61 US campaigns
- Mercedes Benz Sprinter 2500 recalls: 3 US campaigns
How to cite this record
Quoting the wording on this page means quoting a version, so the date belongs in the citation:
CarsMultiverse, recall 10V642, wording as read on 17 September 2026. https://carsmultiverse.com/recall/10v642/
The cross-border matches used on this site are deposited as a citable dataset: doi:10.5281/zenodo.22087136. The recall wording itself is published by the national authority named above and is theirs, not ours.
The recall record and its wording are published by the US National Highway Traffic Safety Administration and are US Government public domain. The dated archive, the comparison and any before-and-after above are CarsMultiverse. How fresh every engine behind this page is, is public on the status page. To check a specific vehicle, use NHTSA’s own VIN lookup.
Other Sprinter notices we hold
- 15V082: model year 2015 Sprinter 2500 and 3500
- 11V324: MODEL YEAR 2011 SPRINTER 2500
- 11V323: MODEL YEAR 2011 SPRINTER 3500
- 10V294: MODEL YEAR 2009 AND 2010
All 5 Sprinter campaigns we hold · Every manufacturer in the record
The fingerprint of this notice
We take a SHA-256 of each of the three blocks of text the authority publishes and keep the first eight characters. As we last read campaign 10V642 on 17 September 2026, they were:
- Defect summary
30ba852a - Consequence
f54aacee - Remedy
735ecc55
We first read this notice on 21 August 2026. It has not moved since. If it ever does, these characters will not match, and the change will be dated here.
The wording we hold for 10V642 · how the whole register is watched
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