Sprinter 3500, model year 2011. Filed by Sprinter Engineering & Compliance Suppor and reported to NHTSA on 13 June 2011. 47 vehicles potentially affected.
What the notice says Sprinter is recalling certain model year 2011 sprinter 3500 vehicles sold both under the mercedes-benz and freightliner brand names. the supplier of the rear springs rolled the spring eye diameter out of tolerance on a limited number of parts in its production, and then corrected the diameter without heating the parts.
Is your vehicle included? Check with your VIN at NHTSA, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.
Sprinter's own number for this recall: 2011100006. That is the number on the owner letter and on the dealer paperwork. 11V323 is the number NHTSA gave the same campaign, and the number this page is filed under. They are one recall, written two ways.
What owners ask about this recall
- Which vehicles does recall 11V323 cover?
- Sprinter 3500, model year 2011.
- What is wrong with them?
- SPRINTER IS RECALLING CERTAIN MODEL YEAR 2011 SPRINTER 3500 VEHICLES SOLD BOTH UNDER THE MERCEDES-BENZ AND FREIGHTLINER BRAND NAMES.
- What can happen if it is not put right?
- THIS COULD POTENTIALLY LEAD TO A CRACK OF THE SPRING EYE OVER TIME, WHICH INCREASES THE RISK OF A CRASH.
- Is there a fix yet?
- Yes, and it is free. OWNERS WILL BE CONTACTED, AND DEALERS WILL REPLACE THE REAR SPRINGS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT SPRINTER AT 1-877-762-8267.
- What should I do now?
- Check your own vehicle by its VIN with NHTSA, which is the record to act on. Sprinter calls this recall 2011100006, which is the number on the owner letter and the dealer paperwork.
Answered from the register this site holds. NHTSA is the record to act on.
What the authority says can happen if this is not fixed: “THIS COULD POTENTIALLY LEAD TO A CRACK OF THE SPRING EYE OVER TIME, WHICH INCREASES THE RISK OF A CRASH.”
affected
in the notice
caught
| Campaign | 11V323 |
|---|---|
| Filed by | SPRINTER ENGINEERING & COMPLIANCE SUPPOR |
| System at fault | Suspension:Rear:Springs |
| Reported to NHTSA | 13 June 2011 |
| Model years | 2011-2011 |
| Vehicles named | SPRINTER 3500 |
What the notice says today
The consequence
THIS COULD POTENTIALLY LEAD TO A CRACK OF THE SPRING EYE OVER TIME, WHICH INCREASES THE RISK OF A CRASH.
The remedy
OWNERS WILL BE CONTACTED, AND DEALERS WILL REPLACE THE REAR SPRINGS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT SPRINTER AT 1-877-762-8267.
What it said before
This campaign is in the register but not yet in the dated wording archive, so we cannot yet say whether its text has moved. It enters the archive on the next pass.
This is one of 732 notices in the record whose component field names suspension. Across that group the median wait before owners were written to was 33 days.
Last checked . No change has been recorded in the wording.
How to cite this record
Quoting the wording on this page means quoting a version, so the date belongs in the citation:
CarsMultiverse, recall 11V323, wording as read on 17 September 2026. https://carsmultiverse.com/recall/11v323/
The cross-border matches used on this site are deposited as a citable dataset: doi:10.5281/zenodo.22087136. The recall wording itself is published by the national authority named above and is theirs, not ours.
The recall record and its wording are published by the US National Highway Traffic Safety Administration and are US Government public domain. The dated archive, the comparison and any before-and-after above are CarsMultiverse. How fresh every engine behind this page is, is public on the status page. To check a specific vehicle, use NHTSA’s own VIN lookup.
Other Sprinter notices we hold
- 15V082: model year 2015 Sprinter 2500 and 3500
- 11V324: MODEL YEAR 2011 SPRINTER 2500
- 10V642: MODEL YEAR 2010-2011 FREIGHTLINER 2500 SPRINTER AND MERCEDES-BENZ SPRINTER
- 10V294: MODEL YEAR 2009 AND 2010
All 5 Sprinter campaigns we hold · Every manufacturer in the record
The fingerprint of this notice
We take a SHA-256 of each of the three blocks of text the authority publishes and keep the first eight characters. As we last read campaign 11V323 on 17 September 2026, they were:
- Defect summary
8315ffc4 - Consequence
ff02c490 - Remedy
ee1dc36a
We first read this notice on 21 August 2026. It has not moved since. If it ever does, these characters will not match, and the change will be dated here.
The wording we hold for 11V323 · how the whole register is watched
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