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This is an independent copy of the official notice, kept so you can see what changed. CarsMultiverse is not a safety authority: to act on this recall, use the authority’s own version at NHTSA, or the official register for your country (linked at the foot of this page).

What the authority says can happen if this is not fixed: “IN THE EVENT OF AN EMERGENCY, EGRESS OF THE BUS MAY BE HINDERED POSSIBLY RESULTING IN INJURY TO THE VEHICLE OCCUPANTS.”

1,312vehicles potentially
affected
6models named
in the notice
0rewrites we have
caught
reported 28 June 2012owners told 22 August 2012today
The defect reached the regulator on 28 June 2012. Owners were written to 55 days later, on 22 August 2012. The median across the 14,853 American recalls that carry both dates is 41 days, and nine in ten owners are written to within 107. This campaign took longer than most.
Campaign12V296
Filed byDAIMLER TRUCKS NORTH AMERICA
System at faultStructure:Body:Roof And Pillars
Reported to NHTSA28 June 2012
Model years2010-2013
Vehicles namedTHOMAS BUILT BUSES MINOTOUR, THOMAS BUILT BUSES SAF-T-LINER C2, THOMAS BUILT BUSES SAF-T-LINER EF, THOMAS BUILT BUSES SAF-T-LINER HDX, THOMAS BUILT MINOTOUR, THOMAS BUILT SAF-T-LINER C2

What the notice says today

The consequence

IN THE EVENT OF AN EMERGENCY, EGRESS OF THE BUS MAY BE HINDERED POSSIBLY RESULTING IN INJURY TO THE VEHICLE OCCUPANTS.

The remedy

THOMAS BUILT BUSES WILL NOTIFY OWNERS. SMI WILL PROVIDE SERVICE KITS ALONG WITH REPAIR INSTRUCTIONS TO DEALERS AND OWNERS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 22, 2012. OWNERS MAY CONTACT THOMAS BUILT BUSES AT 1-336-889-4871 OR SMI AT 1-800-951-7867.

What it said before

This campaign is in the register but not yet in the dated wording archive, so we cannot yet say whether its text has moved. It enters the archive on the next pass.

This is one of 901 notices in the record whose component field names structure. Across that group the median wait before owners were written to was 42 days.

Last checked . No change has been recorded in the wording.

The models named here, across their whole recall history

How to cite this record

Quoting the wording on this page means quoting a version, so the date belongs in the citation:

CarsMultiverse, recall 12V296, wording as read on 5 September 2026. https://carsmultiverse.com/recall/12v296/

The cross-border matches used on this site are deposited as a citable dataset: doi:10.5281/zenodo.22087136. The recall wording itself is published by the national authority named above and is theirs, not ours.

The recall record and its wording are published by the US National Highway Traffic Safety Administration and are US Government public domain. The dated archive, the comparison and any before-and-after above are CarsMultiverse. How fresh every engine behind this page is, is public on the status page. To check a specific vehicle, use NHTSA’s own VIN lookup.

The fingerprint of this notice

We take a SHA-256 of each of the three blocks of text the authority publishes and keep the first eight characters. As we last read campaign 12V296 on 23 August 2026, they were:

We first read this notice on 21 August 2026. It has not moved since. If it ever does, these characters will not match, and the change will be dated here.

The wording we hold for 12V296 · how the whole register is watched

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