Ford C-Max, Ford C-Max Energi, Ford Focus Electric, model years 2012 to 2013. Filed by Ford Motor Company and reported to NHTSA on 17 October 2013. 23,000 vehicles potentially affected.
What the notice says Ford Motor Company (Ford) is recalling certain model year 2012-2013 Focus Electric vehicles and 2013 C-Max vehicles equipped with the Intelligent Access Push Button Start System. In the affected vehicles, there is no audible chime when the vehicle is operational and the driver's door is opened. Thus, these vehicles …
Is your vehicle included? Check with your VIN at NHTSA, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.
Ford's own number for this recall: 13C07. That is the number on the owner letter and on the dealer paperwork. 13V475 is the number NHTSA gave the same campaign, and the number this page is filed under. They are one recall, written two ways.
What owners ask about this recall
- Which vehicles does recall 13V475 cover?
- Ford C-Max, Ford C-Max Energi, Ford Focus Electric, model years 2012-2013.
- What is wrong with them?
- Ford Motor Company (Ford) is recalling certain model year 2012-2013 Focus Electric vehicles and 2013 C-Max vehicles equipped with the Intelligent Access Push Button Start System. In the affected vehicles, there is no audible chime when the vehicle is operational and the driver's door is opened.
- What can happen if it is not put right?
- Without an audible door chime, a vehicle owner may open the door and exit the vehicle without being reminded that the vehicle is still operational, leaving the vehicle susceptible to theft.
- Is there a fix yet?
- Yes, and it is free. Ford will notify owners, and dealers will update the software for the door chime, free of charge. The recall began on October 30, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C07.
- What should I do now?
- Check your own vehicle by its VIN with NHTSA, which is the record to act on. Ford calls this recall 13C07, which is the number on the owner letter and the dealer paperwork.
Answered from the register this site holds. NHTSA is the record to act on.
What the authority says can happen if this is not fixed: “Without an audible door chime, a vehicle owner may open the door and exit the vehicle without being reminded that the vehicle is still operational, leaving the vehicle susceptible to theft.”
affected
in the notice
caught
| Campaign | 13V475 |
|---|---|
| Filed by | Ford Motor Company |
| System at fault | Electrical System:Ignition:Anti-Theft:Control Module |
| Reported to NHTSA | 17 October 2013 |
| Model years | 2012-2013 |
| Vehicles named | FORD C-MAX, FORD C-MAX ENERGI, FORD FOCUS ELECTRIC |
What the notice says today
The consequence
Without an audible door chime, a vehicle owner may open the door and exit the vehicle without being reminded that the vehicle is still operational, leaving the vehicle susceptible to theft.
The remedy
Ford will notify owners, and dealers will update the software for the door chime, free of charge. The recall began on October 30, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C07.
What it said before
This campaign is in the register but not yet in the dated wording archive, so we cannot yet say whether its text has moved. It enters the archive on the next pass.
This is one of 1,836 notices in the record whose component field names electrical system. Across that group the median wait before owners were written to was 41 days.
Last checked . No change has been recorded in the wording.
The models named here, across their whole recall history
How to cite this record
Quoting the wording on this page means quoting a version, so the date belongs in the citation:
CarsMultiverse, recall 13V475, wording as read on 17 September 2026. https://carsmultiverse.com/recall/13v475/
The cross-border matches used on this site are deposited as a citable dataset: doi:10.5281/zenodo.22087136. The recall wording itself is published by the national authority named above and is theirs, not ours.
The recall record and its wording are published by the US National Highway Traffic Safety Administration and are US Government public domain. The dated archive, the comparison and any before-and-after above are CarsMultiverse. How fresh every engine behind this page is, is public on the status page. To check a specific vehicle, use NHTSA’s own VIN lookup.
Other Ford notices we hold
- 26V579: 2026-2027 Transit
- 26V578: 2023-2027 F-150
- 26V577: 2026 F-150
- 26V576: 2026 F-150
- 26V550: 2026 Maverick, F-150, and Bronco Sport
- 26V548: 2026 Explorer, Bronco, Bronco Sport, Mustang, and Ranger
- 26V547: 2024-2026 Mustang
- 26V532: 2026 Explorer
All 776 Ford campaigns we hold · Every manufacturer in the record
The fingerprint of this notice
We take a SHA-256 of each of the three blocks of text the authority publishes and keep the first eight characters. As we last read campaign 13V475 on 23 August 2026, they were:
- Defect summary
d9fdb28d - Consequence
44da254c - Remedy
f9d2fc09
We first read this notice on 21 August 2026. It has not moved since. If it ever does, these characters will not match, and the change will be dated here.
The wording we hold for 13V475 · how the whole register is watched
This notice names one vehicle among several registers that have written about it. Every notice this site holds for the Ford Focus Electric, in all seven, is kept on that vehicle's own page, with the newest in each.
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Owners of these cars
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