Mci D4500, Mci D4505, Mci J4500, model years 2013 to 2015. Filed by Motor Coach Industries and reported to NHTSA on 19 June 2015. 232 vehicles potentially affected.
What the notice says Motor Coach Industries (MCI) is recalling certain model year 2014 D4500 vehicles manufactured December 19, 2013, to April 14, 2014, 2013-2014 D4505 vehicles manufactured February 1, 2013, to April 22, 2014, and 2013-2015 J4500 vehicles manufactured November 26, 2013, to May 22, 2015. The affected motorcoaches are …
Is your vehicle included? Check with your VIN at NHTSA, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.
Mci's own number for this recall: SB 425. That is the number on the owner letter and on the dealer paperwork. 15V389 is the number NHTSA gave the same campaign, and the number this page is filed under. They are one recall, written two ways.
What owners ask about this recall
- Which vehicles does recall 15V389 cover?
- Mci D4500, Mci D4505, Mci J4500, model years 2013-2015.
- What is wrong with them?
- Motor Coach Industries (MCI) is recalling certain model year 2014 D4500 vehicles manufactured December 19, 2013, to April 14, 2014, 2013-2014 D4505 vehicles manufactured February 1, 2013, to April 22, 2014, and 2013-2015 J4500 vehicles manufactured November 26, 2013, to May 22, 2015.
- What can happen if it is not put right?
- Cracks in the hub may result in hub failure, which could cause a loss of vehicle control, increasing the risk of a crash.
- Is there a fix yet?
- Yes, and it is free. MCI will notify owners, and dealers will begin a routine inspection process to identify any hub carrier leaks. When parts become available, the affected hub carriers will be replaced, free of charge. The recall began on August 4, 2015. Owners may contact MCI customer service at 1-800-241-2947.
- What should I do now?
- Check your own vehicle by its VIN with NHTSA, which is the record to act on. Mci calls this recall SB 425, which is the number on the owner letter and the dealer paperwork.
Answered from the register this site holds. NHTSA is the record to act on.
What the authority says can happen if this is not fixed: “Cracks in the hub may result in hub failure, which could cause a loss of vehicle control, increasing the risk of a crash.”
affected
in the notice
caught
| Campaign | 15V389 |
|---|---|
| Filed by | Motor Coach Industries |
| System at fault | Power Train:Axle Hubs |
| Reported to NHTSA | 19 June 2015 |
| Model years | 2013-2015 |
| Vehicles named | MCI D4500, MCI D4505, MCI J4500 |
What the notice says today
The consequence
Cracks in the hub may result in hub failure, which could cause a loss of vehicle control, increasing the risk of a crash.
The remedy
MCI will notify owners, and dealers will begin a routine inspection process to identify any hub carrier leaks. When parts become available, the affected hub carriers will be replaced, free of charge. The recall began on August 4, 2015. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 425.
What it said before
This campaign is in the register but not yet in the dated wording archive, so we cannot yet say whether its text has moved. It enters the archive on the next pass.
This is one of 816 notices in the record whose component field names power train. Across that group the median wait before owners were written to was 42 days.
Last checked . No change has been recorded in the wording.
The models named here, across their whole recall history
- Mci D4500 recalls: 27 US campaigns
- Mci D4505 recalls: 28 US campaigns
- Mci J4500 recalls: 40 US campaigns
How to cite this record
Quoting the wording on this page means quoting a version, so the date belongs in the citation:
CarsMultiverse, recall 15V389, wording as read on 16 September 2026. https://carsmultiverse.com/recall/15v389/
The cross-border matches used on this site are deposited as a citable dataset: doi:10.5281/zenodo.22087136. The recall wording itself is published by the national authority named above and is theirs, not ours.
The recall record and its wording are published by the US National Highway Traffic Safety Administration and are US Government public domain. The dated archive, the comparison and any before-and-after above are CarsMultiverse. How fresh every engine behind this page is, is public on the status page. To check a specific vehicle, use NHTSA’s own VIN lookup.
Other Mci notices we hold
- 25V853: 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses
- 25V632: 2024 D45CRTE, D45CRTELE, and 2025 J4500E coaches
- 25V567: 2020-2021 J4500E, 2021 D45CRTELE, 2023 J4500E, 2023-2024 D45CRTELE, 2024 D45CRTE, and 2025 J4500E buses
- 25V457: 2025 D4520, D45CRTLE, D45CRT, J3500, and 2025-2026 J4500 buses
- 24V625: 2021 D45CRTeLE
- 24V073: 2014-2018 D4000, 2013-2019 D4005, 2013-2023 D4500, 2013-2020 D4505, and 2021-2024 D45CRT coaches equipped with a Ricon wheelchair lift
- 23V240: 2019-2021 D45CRTLE, J3500, and J4500 coaches, equipped with a rear-mounted bike rack
- 21V971: 2019-2022 D4000 ISTV, D4500, 2021 D4000, D4520, 2020-2021 D4505, D4005, 2020-2022 D45CRTLE, and 2019-2021 J4500
All 51 Mci campaigns we hold · Every manufacturer in the record
The fingerprint of this notice
We take a SHA-256 of each of the three blocks of text the authority publishes and keep the first eight characters. As we last read campaign 15V389 on 23 August 2026, they were:
- Defect summary
b481aaa7 - Consequence
a0a3d852 - Remedy
5cc3ff36
We first read this notice on 21 August 2026. It has not moved since. If it ever does, these characters will not match, and the change will be dated here.
The wording we hold for 15V389 · how the whole register is watched
This notice names one vehicle among several registers that have written about it. Every notice this site holds for the Mci D4500, in all seven, is kept on that vehicle's own page, with the newest in each.
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Owners of these cars
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