Gillig Low Floor, model years 2015 to 2016. Filed by Gillig LLC and reported to NHTSA on 19 April 2017. 2,604 vehicles potentially affected.
What the notice says Gillig LLC (Gillig) is recalling certain 2015-2016 Low Floor transit buses equipped with Norgren-brand suspension kneeling modules. The suspension kneeling modules on these vehicles have snap rings on the solenoid valve pistons which may not have been fully inserted and seated during assembly, potentially affecting …
Is your vehicle included? Check with your VIN at NHTSA, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.
What owners ask about this recall
- Which vehicles does recall 17V263 cover?
- Gillig Low Floor, model years 2015-2016.
- What is wrong with them?
- Gillig LLC (Gillig) is recalling certain 2015-2016 Low Floor transit buses equipped with Norgren-brand suspension kneeling modules.
- What can happen if it is not put right?
- An unexpected loss of suspension air bag pressure while driving would result in an abrupt reduction in suspension height, potentially increasing the risk of a crash.
- Is there a fix yet?
- Yes, and it is free. Gillig will notify owners and pay fleets to inspect the front and rear kneeling modules. A snap ring reset tool will be provided free of charge to permanently seat the snap ring in the intended groove. The recall began on June 2, 2017. Owners may contact Gillig customer service at 1-800-735-1500.
- What should I do now?
- Check your own vehicle by its VIN with NHTSA, which is the record to act on.
Answered from the register this site holds. NHTSA is the record to act on.
What the authority says can happen if this is not fixed: “An unexpected loss of suspension air bag pressure while driving would result in an abrupt reduction in suspension height, potentially increasing the risk of a crash. A loss of suspension air bag pressure could also occur during vehicle serv…”
affected
in the notice
caught
| Campaign | 17V263 |
|---|---|
| Filed by | Gillig LLC |
| System at fault | Suspension |
| Reported to NHTSA | 19 April 2017 |
| Model years | 2015-2016 |
| Vehicles named | GILLIG LOW FLOOR |
What the notice says today
The consequence
An unexpected loss of suspension air bag pressure while driving would result in an abrupt reduction in suspension height, potentially increasing the risk of a crash. A loss of suspension air bag pressure could also occur during vehicle servicing, increasing the risk of injury to maintenance personnel.
The remedy
Gillig will notify owners and pay fleets to inspect the front and rear kneeling modules. A snap ring reset tool will be provided free of charge to permanently seat the snap ring in the intended groove. The recall began on June 2, 2017. Owners may contact Gillig customer service at 1-800-735-1500.
What it said before
This campaign is in the register but not yet in the dated wording archive, so we cannot yet say whether its text has moved. It enters the archive on the next pass.
This is one of 732 notices in the record whose component field names suspension. Across that group the median wait before owners were written to was 33 days.
Last checked . No change has been recorded in the wording.
The models named here, across their whole recall history
How to cite this record
Quoting the wording on this page means quoting a version, so the date belongs in the citation:
CarsMultiverse, recall 17V263, wording as read on 16 September 2026. https://carsmultiverse.com/recall/17v263/
The cross-border matches used on this site are deposited as a citable dataset: doi:10.5281/zenodo.22087136. The recall wording itself is published by the national authority named above and is theirs, not ours.
The recall record and its wording are published by the US National Highway Traffic Safety Administration and are US Government public domain. The dated archive, the comparison and any before-and-after above are CarsMultiverse. How fresh every engine behind this page is, is public on the status page. To check a specific vehicle, use NHTSA’s own VIN lookup.
Other Gillig notices we hold
- 26V190: 2023-2024 Low Floor transit buses equipped with Michelin X InCity Grip D rear tires
- 26V144: 2023-2026 Low Floor transit buses
- 26V142: 2021-2026 Low Floor transit buses
- 25V913: 2025 Low Floor transit buses
- 25V870: 2025 Low Floor transit buses equipped with QRT-Deluxe and QRT-Max wheelchair restraints
- 25V868: 2013 Low Floor transit buses
- 25V203: 2023-2024 Low Floor transit buses
- 25V076: 2019-2024 Low Floor transit buses
All 74 Gillig campaigns we hold · Every manufacturer in the record
The fingerprint of this notice
We take a SHA-256 of each of the three blocks of text the authority publishes and keep the first eight characters. As we last read campaign 17V263 on 23 August 2026, they were:
- Defect summary
868799e6 - Consequence
e47cbe13 - Remedy
6f3b7ba1
We first read this notice on 21 August 2026. It has not moved since. If it ever does, these characters will not match, and the change will be dated here.
The wording we hold for 17V263 · how the whole register is watched
This notice names one vehicle among several registers that have written about it. Every notice this site holds for the Gillig Low Floor, in all seven, is kept on that vehicle's own page, with the newest in each.
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