Thomas Built Buses Minotour, Thomas Built Buses Saf-T-Liner C2, Thomas Built Buses Saf-T-Liner Efx, Thomas Built Buses Saf-T-Liner Hdx, model years 2019 to 2020. Filed by Daimler Trucks North America LLC and reported to NHTSA on 25 July 2019. 3,080 vehicles potentially affected.
What the notice says Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2020 Thomas Built Minotour, Saf-T Liner C2, Saf-T Liner EFX, and Saf-T Liner HDX school buses equipped with Safe Fleet Prolo Roof Escape hatches. Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use.
Is your vehicle included? Check with your VIN at NHTSA, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.
Thomas Built Buses's own number for this recall: FL-819. That is the number on the owner letter and on the dealer paperwork. 19V550 is the number NHTSA gave the same campaign, and the number this page is filed under. They are one recall, written two ways.
What owners ask about this recall
- Which vehicles does recall 19V550 cover?
- Thomas Built Buses Minotour, Thomas Built Buses Saf-T-Liner C2, Thomas Built Buses Saf-T-Liner Efx, Thomas Built Buses Saf-T-Liner HDX, model years 2019-2020.
- What is wrong with them?
- Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2020 Thomas Built Minotour, Saf-T Liner C2, Saf-T Liner EFX, and Saf-T Liner HDX school buses equipped with Safe Fleet Prolo Roof Escape hatches.
- What can happen if it is not put right?
- If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.
- Is there a fix yet?
- Not yet, on the wording NHTSA publishes today. DTNA will notify owners, and dealers will install a new handle, free of charge. Owners were issued an interim notification on September 13, 2019. The recall began November 15, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-819.
- What should I do now?
- Check your own vehicle by its VIN with NHTSA, which is the record to act on. Thomas Built Buses calls this recall FL-819, which is the number on the owner letter and the dealer paperwork.
Answered from the register this site holds. NHTSA is the record to act on.
What the authority says can happen if this is not fixed: “If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.”
affected
in the notice
caught
| Campaign | 19V550 |
|---|---|
| Filed by | Daimler Trucks North America LLC |
| System at fault | Structure:Emergency:Escape/Egress/Exit |
| Reported to NHTSA | 25 July 2019 |
| Model years | 2019-2020 |
| Vehicles named | THOMAS BUILT BUSES MINOTOUR, THOMAS BUILT BUSES SAF-T-LINER C2, THOMAS BUILT BUSES SAF-T-LINER EFX, THOMAS BUILT BUSES SAF-T-LINER HDX |
What the notice says today
The consequence
If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.
The remedy
DTNA will notify owners, and dealers will install a new handle, free of charge. Owners were issued an interim notification on September 13, 2019. The recall began November 15, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-819.
What it said before
This campaign is in the register but not yet in the dated wording archive, so we cannot yet say whether its text has moved. It enters the archive on the next pass.
This is one of 901 notices in the record whose component field names structure. Across that group the median wait before owners were written to was 42 days.
Last checked . No change has been recorded in the wording.
The models named here, across their whole recall history
- Thomas Built Buses Minotour recalls: 46 US campaigns
- Thomas Built Buses Saf-T-Liner C2 recalls: 115 US campaigns
- Thomas Built Buses Saf-T-Liner Efx recalls: 42 US campaigns
- Thomas Built Buses Saf-T-Liner HDX recalls: 78 US campaigns
How to cite this record
Quoting the wording on this page means quoting a version, so the date belongs in the citation:
CarsMultiverse, recall 19V550, wording as read on 16 September 2026. https://carsmultiverse.com/recall/19v550/
The cross-border matches used on this site are deposited as a citable dataset: doi:10.5281/zenodo.22087136. The recall wording itself is published by the national authority named above and is theirs, not ours.
The recall record and its wording are published by the US National Highway Traffic Safety Administration and are US Government public domain. The dated archive, the comparison and any before-and-after above are CarsMultiverse. How fresh every engine behind this page is, is public on the status page. To check a specific vehicle, use NHTSA’s own VIN lookup.
The fingerprint of this notice
We take a SHA-256 of each of the three blocks of text the authority publishes and keep the first eight characters. As we last read campaign 19V550 on 23 August 2026, they were:
- Defect summary
76447c8a - Consequence
d7510c2d - Remedy
ce36ee63
We first read this notice on 21 August 2026. It has not moved since. If it ever does, these characters will not match, and the change will be dated here.
The wording we hold for 19V550 · how the whole register is watched
This notice names one vehicle among several registers that have written about it. Every notice this site holds for the Thomas Built Buses Saf-T-Liner Efx, in all seven, is kept on that vehicle's own page, with the newest in each.
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Owners of these cars
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