Prevost H3-45, Prevost X3-45, model years 2017 to 2020. Filed by Prevost Cars, Inc. and reported to NHTSA on 31 July 2019. 1,010 vehicles potentially affected.
What the notice says Prevost Cars, Inc. (Prevost) is recalling certain 2017-2020 X3-45 Coach, Commuter, VIP, and VIP Entertainer buses, and H3-45 Coach and VIP buses. Under certain conditions, such as high altitude and heavy climbing, the engine may overheat and shutdown.
Is your vehicle included? Check with your VIN at NHTSA, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.
What owners ask about this recall
- Which vehicles does recall 19V565 cover?
- Prevost H3-45, Prevost X3-45, model years 2017-2020.
- What is wrong with them?
- Prevost Cars, Inc. (Prevost) is recalling certain 2017-2020 X3-45 Coach, Commuter, VIP, and VIP Entertainer buses, and H3-45 Coach and VIP buses. Under certain conditions, such as high altitude and heavy climbing, the engine may overheat and shutdown.
- What can happen if it is not put right?
- If the engine unexpectedly shuts down, passengers may have to be transferred to another vehicle on the side of the road, increasing the risk of an injury. If the engine unexpectedly shuts down while the vehicle is in motion, there is an increased risk of crash.
- Is there a fix yet?
- Yes, and it is free. Prevost will notify owners and will update the engine software, free of charge. The recall began December 19, 2019. Owners may contact Prevost customer service at 1-866-870-2046.
- What should I do now?
- Check your own vehicle by its VIN with NHTSA, which is the record to act on.
Answered from the register this site holds. NHTSA is the record to act on.
What the authority says can happen if this is not fixed: “If the engine unexpectedly shuts down, passengers may have to be transferred to another vehicle on the side of the road, increasing the risk of an injury. If the engine unexpectedly shuts down while the vehicle is in motion, there is an inc…”
affected
in the notice
caught
| Campaign | 19V565 |
|---|---|
| Filed by | Prevost Cars, Inc. |
| System at fault | Engine |
| Reported to NHTSA | 31 July 2019 |
| Model years | 2017-2020 |
| Vehicles named | PREVOST H3-45, PREVOST X3-45 |
What the notice says today
The consequence
If the engine unexpectedly shuts down, passengers may have to be transferred to another vehicle on the side of the road, increasing the risk of an injury. If the engine unexpectedly shuts down while the vehicle is in motion, there is an increased risk of crash.
The remedy
Prevost will notify owners and will update the engine software, free of charge. The recall began December 19, 2019. Owners may contact Prevost customer service at 1-866-870-2046.
What it said before
This campaign is in the register but not yet in the dated wording archive, so we cannot yet say whether its text has moved. It enters the archive on the next pass.
This is one of 116 notices in the record whose component field names engine. Across that group the median wait before owners were written to was 50 days.
Last checked . No change has been recorded in the wording.
The models named here, across their whole recall history
How to cite this record
Quoting the wording on this page means quoting a version, so the date belongs in the citation:
CarsMultiverse, recall 19V565, wording as read on 16 September 2026. https://carsmultiverse.com/recall/19v565/
The cross-border matches used on this site are deposited as a citable dataset: doi:10.5281/zenodo.22087136. The recall wording itself is published by the national authority named above and is theirs, not ours.
The recall record and its wording are published by the US National Highway Traffic Safety Administration and are US Government public domain. The dated archive, the comparison and any before-and-after above are CarsMultiverse. How fresh every engine behind this page is, is public on the status page. To check a specific vehicle, use NHTSA’s own VIN lookup.
Other Prevost notices we hold
- 26V095: 2026 H3-45 and H3-45 VIP
- 26V093: 2025-2026 X3-45 commuter buses
- 26E008: exterior driver side mirrors with part number 990648
- 25V738: 2025 X3-45 Commuter buses
- 25V461: 2018-2019 X3-45 Commuter
- 25V460: 2025 X3-45 and 2025-2026 H3-45 coach buses
- 25V290: one 2025 X3-45 VIP Entertainer
- 25V243: 2025 Prevost H3-45 and X3-45 motorcoaches
All 87 Prevost campaigns we hold · Every manufacturer in the record
The fingerprint of this notice
We take a SHA-256 of each of the three blocks of text the authority publishes and keep the first eight characters. As we last read campaign 19V565 on 23 August 2026, they were:
- Defect summary
efe65af9 - Consequence
a79d5efd - Remedy
ad05f64c
We first read this notice on 21 August 2026. It has not moved since. If it ever does, these characters will not match, and the change will be dated here.
The wording we hold for 19V565 · how the whole register is watched
This notice names one vehicle among several registers that have written about it. Every notice this site holds for the Prevost H3-45, in all seven, is kept on that vehicle's own page, with the newest in each.
Put this notice on your site
A small badge that links here and names the register's reference. It costs one line of HTML and needs no key.
The badge is free to use. It links to this page and nowhere else, and it never shows advertising.
Owners of these cars
No register publishes what happens after the letter. Owners do: tell us, in two taps.
Anonymous: no account, no cookie, nothing you type is stored beyond these choices. Figures appear once 3 owners have answered, and are published with the record under CC BY 4.0.