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Ford Flex, Ford Taurus, Lincoln Mkt, model years 2013 to 2018. Filed by Ford Motor Company and reported to NHTSA on 10 February 2020. 211,207 vehicles potentially affected.

What the notice says Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.

Is your vehicle included? Check with your VIN at NHTSA, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.

CarsMultiverse/Recalls

Ford's own number for this recall: 20S04. That is the number on the owner letter and on the dealer paperwork. 20V072 is the number NHTSA gave the same campaign, and the number this page is filed under. They are one recall, written two ways.

What owners ask about this recall

Which vehicles does recall 20V072 cover?
Ford Flex, Ford Taurus, Lincoln MKT, model years 2013-2018.
What is wrong with them?
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
What can happen if it is not put right?
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Is there a fix yet?
Not yet, on the wording NHTSA publishes today. Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020.
What should I do now?
Check your own vehicle by its VIN with NHTSA, which is the record to act on. Ford calls this recall 20S04, which is the number on the owner letter and the dealer paperwork.

Answered from the register this site holds. NHTSA is the record to act on.

What the authority says can happen if this is not fixed: “A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.”

211,207vehicles potentially
affected
3models named
in the notice
0rewrites we have
caught
reported 10 February 2020owners told 28 October 2020today
The defect reached the regulator on 10 February 2020. Owners were written to 261 days later, on 28 October 2020. The median across the 14,869 American recalls that carry both dates is 41 days, and nine in ten owners are written to within 107. This campaign is in the slowest tenth of the register.
Campaign20V072
Filed byFord Motor Company
System at faultSuspension:Rear
Reported to NHTSA10 February 2020
Model years2013-2018
Vehicles namedFORD FLEX, FORD TAURUS, LINCOLN MKT

What the notice says today

The consequence

A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.

The remedy

Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.

What it said before

This campaign is in the register but not yet in the dated wording archive, so we cannot yet say whether its text has moved. It enters the archive on the next pass.

This is one of 732 notices in the record whose component field names suspension. Across that group the median wait before owners were written to was 33 days.

Last checked . No change has been recorded in the wording.

The models named here, across their whole recall history

How to cite this record

Quoting the wording on this page means quoting a version, so the date belongs in the citation:

CarsMultiverse, recall 20V072, wording as read on 16 September 2026. https://carsmultiverse.com/recall/20v072/

The cross-border matches used on this site are deposited as a citable dataset: doi:10.5281/zenodo.22087136. The recall wording itself is published by the national authority named above and is theirs, not ours.

The recall record and its wording are published by the US National Highway Traffic Safety Administration and are US Government public domain. The dated archive, the comparison and any before-and-after above are CarsMultiverse. How fresh every engine behind this page is, is public on the status page. To check a specific vehicle, use NHTSA’s own VIN lookup.

Other Ford notices we hold

All 776 Ford campaigns we hold · Every manufacturer in the record

The fingerprint of this notice

We take a SHA-256 of each of the three blocks of text the authority publishes and keep the first eight characters. As we last read campaign 20V072 on 23 August 2026, they were:

We first read this notice on 21 August 2026. It has not moved since. If it ever does, these characters will not match, and the change will be dated here.

The wording we hold for 20V072 · how the whole register is watched

This notice names one vehicle among several registers that have written about it. Every notice this site holds for the Ford Taurus, in all seven, is kept on that vehicle's own page, with the newest in each.

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NHTSA 20V072, Ford Flex and 2 more, every version kept at CarsMultiverse

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Owners of these cars

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