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Ram 2500, Ram 3500, model years 2019 to 2020. Filed by Chrysler (FCA US LLC) and reported to NHTSA on 9 April 2020. 37,580 vehicles potentially affected.

What the notice says Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.

Is your vehicle included? Check with your VIN at NHTSA, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.

CarsMultiverse/Recalls

What owners ask about this recall

Which vehicles does recall 20V207 cover?
Ram 2500, Ram 3500, model years 2019-2020.
What is wrong with them?
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.
What can happen if it is not put right?
A bed step that unexpectedly fails while in use increases the risk of injury to the user.
Is there a fix yet?
Yes, and it is free. Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall began on July 9, 2020 (RAM 2500) and began on October 6, 2020 (Ram 3500). Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are W24 and W44.
What should I do now?
Check your own vehicle by its VIN with NHTSA, which is the record to act on.

Answered from the register this site holds. NHTSA is the record to act on.

What the authority says can happen if this is not fixed: “A bed step that unexpectedly fails while in use increases the risk of injury to the user.”

37,580vehicles potentially
affected
2models named
in the notice
0rewrites we have
caught
reported 9 April 2020owners told 9 July 2020today
The defect reached the regulator on 9 April 2020. Owners were written to 91 days later, on 9 July 2020. The median across the 14,869 American recalls that carry both dates is 41 days, and nine in ten owners are written to within 107. This campaign took longer than most.
Campaign20V207
Filed byChrysler (FCA US LLC)
System at faultStructure
Reported to NHTSA9 April 2020
Model years2019-2020
Vehicles namedRAM 2500, RAM 3500

What the notice says today

The consequence

A bed step that unexpectedly fails while in use increases the risk of injury to the user.

The remedy

Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall began on July 9, 2020 (RAM 2500) and began on October 6, 2020 (Ram 3500). Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are W24 and W44.

What it said before

This campaign is in the register but not yet in the dated wording archive, so we cannot yet say whether its text has moved. It enters the archive on the next pass.

This is one of 901 notices in the record whose component field names structure. Across that group the median wait before owners were written to was 42 days.

Last checked . No change has been recorded in the wording.

The models named here, across their whole recall history

How to cite this record

Quoting the wording on this page means quoting a version, so the date belongs in the citation:

CarsMultiverse, recall 20V207, wording as read on 16 September 2026. https://carsmultiverse.com/recall/20v207/

The cross-border matches used on this site are deposited as a citable dataset: doi:10.5281/zenodo.22087136. The recall wording itself is published by the national authority named above and is theirs, not ours.

The recall record and its wording are published by the US National Highway Traffic Safety Administration and are US Government public domain. The dated archive, the comparison and any before-and-after above are CarsMultiverse. How fresh every engine behind this page is, is public on the status page. To check a specific vehicle, use NHTSA’s own VIN lookup.

Other Ram notices we hold

All 601 Ram campaigns we hold · Every manufacturer in the record

The fingerprint of this notice

We take a SHA-256 of each of the three blocks of text the authority publishes and keep the first eight characters. As we last read campaign 20V207 on 23 August 2026, they were:

We first read this notice on 21 August 2026. It has not moved since. If it ever does, these characters will not match, and the change will be dated here.

The wording we hold for 20V207 · how the whole register is watched

This notice names one vehicle among several registers that have written about it. Every notice this site holds for the Ram 2500, in all seven, is kept on that vehicle's own page, with the newest in each.

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NHTSA 20V207, Ram 2500 and 1 more, every version kept at CarsMultiverse

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Owners of these cars

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