Ford C-Max, Ford Escape, Ford Fiesta, Ford Focus, Ford Fusion, Ford Mustang, model years 2011 to 2016. Filed by Ford Motor Company and reported to NHTSA on 8 June 2020. 2,147,323 vehicles potentially affected.
What the notice says Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however …
Is your vehicle included? Check with your VIN at NHTSA, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.
Ford's own number for this recall: 20S30. That is the number on the owner letter and on the dealer paperwork. 20V331 is the number NHTSA gave the same campaign, and the number this page is filed under. They are one recall, written two ways.
What owners ask about this recall
- Which vehicles does recall 20V331 cover?
- Ford C-Max, Ford Escape, Ford Fiesta, Ford Focus, Ford Fusion, Ford Mustang, Ford Transit Connect, Lincoln MKC, model years 2011-2016.
- What is wrong with them?
- Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles.
- What can happen if it is not put right?
- A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
- Is there a fix yet?
- Yes, and it is free. Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge.
- What should I do now?
- Check your own vehicle by its VIN with NHTSA, which is the record to act on. Ford calls this recall 20S30, which is the number on the owner letter and the dealer paperwork.
Answered from the register this site holds. NHTSA is the record to act on.
What the authority says can happen if this is not fixed: “A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.”
affected
in the notice
caught
| Campaign | 20V331 |
|---|---|
| Filed by | Ford Motor Company |
| System at fault | Latches/Locks/Linkages:Doors:Latch |
| Reported to NHTSA | 8 June 2020 |
| Model years | 2011-2016 |
| Vehicles named | FORD C-MAX, FORD ESCAPE, FORD FIESTA, FORD FOCUS, FORD FUSION, FORD MUSTANG, FORD TRANSIT CONNECT, LINCOLN MKC, LINCOLN MKZ |
What the notice says today
The consequence
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
The remedy
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
What it said before
This campaign is in the register but not yet in the dated wording archive, so we cannot yet say whether its text has moved. It enters the archive on the next pass.
This is one of 237 notices in the record whose component field names latches/locks/linkages. Across that group the median wait before owners were written to was 49 days.
Last checked . No change has been recorded in the wording.
The models named here, across their whole recall history
- Ford C-Max recalls: 12 US campaigns
- Ford Escape recalls: 78 US campaigns
- Ford Fiesta recalls: 12 US campaigns
- Ford Focus recalls: 23 US campaigns
- Ford Fusion recalls: 46 US campaigns
- Ford Mustang recalls: 41 US campaigns
- Ford Transit Connect recalls: 31 US campaigns
- Lincoln MKC recalls: 14 US campaigns
- Lincoln MKZ recalls: 32 US campaigns
How to cite this record
Quoting the wording on this page means quoting a version, so the date belongs in the citation:
CarsMultiverse, recall 20V331, wording as read on 16 September 2026. https://carsmultiverse.com/recall/20v331/
The cross-border matches used on this site are deposited as a citable dataset: doi:10.5281/zenodo.22087136. The recall wording itself is published by the national authority named above and is theirs, not ours.
The recall record and its wording are published by the US National Highway Traffic Safety Administration and are US Government public domain. The dated archive, the comparison and any before-and-after above are CarsMultiverse. How fresh every engine behind this page is, is public on the status page. To check a specific vehicle, use NHTSA’s own VIN lookup.
Other Ford notices we hold
- 26V579: 2026-2027 Transit
- 26V578: 2023-2027 F-150
- 26V577: 2026 F-150
- 26V576: 2026 F-150
- 26V550: 2026 Maverick, F-150, and Bronco Sport
- 26V548: 2026 Explorer, Bronco, Bronco Sport, Mustang, and Ranger
- 26V547: 2024-2026 Mustang
- 26V532: 2026 Explorer
All 776 Ford campaigns we hold · Every manufacturer in the record
The fingerprint of this notice
We take a SHA-256 of each of the three blocks of text the authority publishes and keep the first eight characters. As we last read campaign 20V331 on 23 August 2026, they were:
- Defect summary
24e31ba8 - Consequence
6c5e4622 - Remedy
7515b6dc
We first read this notice on 21 August 2026. It has not moved since. If it ever does, these characters will not match, and the change will be dated here.
The wording we hold for 20V331 · how the whole register is watched
This notice names one vehicle among several registers that have written about it. Every notice this site holds for the Ford Transit Connect, in all seven, is kept on that vehicle's own page, with the newest in each.
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Owners of these cars
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