Custom Truck & Body Works Ford F-550, Custom Truck & Body Works International 4000, model years 2016 to 2018. Filed by Custom Truck And Body Works and reported to NHTSA on 5 March 2021. 2 vehicles potentially affected.
What the notice says Custom Truck And Body Works (Custom Truck) is recalling one 2016 Ford F550 vehicle and one 2018 International 4000 vehicle equipped with 7x9 combination LED Stop-Tail-Turn reverse lights. The lights may be too bright, exceeding the maximum light output allowed which may adversely affect the vision of drivers. As such, …
Is your vehicle included? Check with your VIN at NHTSA, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.
What owners ask about this recall
- Which vehicles does recall 21V143 cover?
- Custom Truck & Body Works Ford F-550, Custom Truck & Body Works International 4000, model years 2016-2018.
- What is wrong with them?
- Custom Truck And Body Works (Custom Truck) is recalling one 2016 Ford F550 vehicle and one 2018 International 4000 vehicle equipped with 7x9 combination LED Stop-Tail-Turn reverse lights.
- What can happen if it is not put right?
- The excessive brightness may affect the vision of other drivers, increasing the risk of a crash.
- Is there a fix yet?
- Yes, and it is free. Custom Truck has notified owners, and the light manufacturer, ECCO, will provide a lens filter to dim the light, free of charge. The recall began February 16, 2021. Owners may contact Custom Truck customer service at 1-888-712-2962.
- What should I do now?
- Check your own vehicle by its VIN with NHTSA, which is the record to act on.
Answered from the register this site holds. NHTSA is the record to act on.
What the authority says can happen if this is not fixed: “The excessive brightness may affect the vision of other drivers, increasing the risk of a crash.”
affected
in the notice
caught
| Campaign | 21V143 |
|---|---|
| Filed by | Custom Truck And Body Works |
| System at fault | Exterior Lighting |
| Reported to NHTSA | 5 March 2021 |
| Model years | 2016-2018 |
| Vehicles named | CUSTOM TRUCK & BODY WORKS FORD F-550, CUSTOM TRUCK & BODY WORKS INTERNATIONAL 4000 |
What the notice says today
The consequence
The excessive brightness may affect the vision of other drivers, increasing the risk of a crash.
The remedy
Custom Truck has notified owners, and the light manufacturer, ECCO, will provide a lens filter to dim the light, free of charge. The recall began February 16, 2021. Owners may contact Custom Truck customer service at 1-888-712-2962.
What it said before
This campaign is in the register but not yet in the dated wording archive, so we cannot yet say whether its text has moved. It enters the archive on the next pass.
This is one of 663 notices in the record whose component field names exterior lighting. Across that group the median wait before owners were written to was 43 days.
The models named here, across their whole recall history
The recall record and its wording are published by the US National Highway Traffic Safety Administration and are US Government public domain. The dated archive, the comparison and any before-and-after above are CarsMultiverse. How fresh every engine behind this page is, is public on the status page. To check a specific vehicle, use NHTSA’s own VIN lookup.
Other Custom Truck notices we hold
- 25V329: 2020 Ford F-550
- 24V347: one 2020 Ford F550 vehicle equipped with Weldon 8X16 Input-Output nodes
- 21V408: 2020 F550
All 4 Custom Truck campaigns we hold · Every manufacturer in the record
The fingerprint of this notice
We take a SHA-256 of each of the three blocks of text the authority publishes and keep the first eight characters. As we last read campaign 21V143 on 23 August 2026, they were:
- Defect summary
7f953fcb - Consequence
15ac98b7 - Remedy
a1e6fc72
We first read this notice on 21 August 2026. It has not moved since. If it ever does, these characters will not match, and the change will be dated here.
The wording we hold for 21V143 · how the whole register is watched
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