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Ford Explorer, model years 2013 to 2017. Filed by Ford Motor Company and reported to NHTSA on 15 July 2021. 631,176 vehicles potentially affected.

What the notice says Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, …

Is your vehicle included? Check with your VIN at NHTSA, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.

CarsMultiverse/Recalls

Ford's own number for this recall: 21S32. That is the number on the owner letter and on the dealer paperwork. 21V537 is the number NHTSA gave the same campaign, and the number this page is filed under. They are one recall, written two ways.

What owners ask about this recall

Which vehicles does recall 21V537 cover?
Ford Explorer, model years 2013-2017.
What is wrong with them?
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode...
What can happen if it is not put right?
A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Is there a fix yet?
Not yet, on the wording NHTSA publishes today. Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675.
What should I do now?
Check your own vehicle by its VIN with NHTSA, which is the record to act on. Ford calls this recall 21S32, which is the number on the owner letter and the dealer paperwork.

Answered from the register this site holds. NHTSA is the record to act on.

What the authority says can happen if this is not fixed: “A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.”

631,176vehicles potentially
affected
1model named
in the notice
0rewrites we have
caught
reported 15 July 2021owners told 16 March 2022today
The defect reached the regulator on 15 July 2021. Owners were written to 244 days later, on 16 March 2022. The median across the 14,869 American recalls that carry both dates is 41 days, and nine in ten owners are written to within 107. This campaign is in the slowest tenth of the register.
Campaign21V537
Filed byFord Motor Company
System at faultSuspension:Rear
Reported to NHTSA15 July 2021
Model years2013-2017
Vehicles namedFORD EXPLORER

What the notice says today

The defect

Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.

The consequence

A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.

The remedy

Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.

What it said before

Nothing has changed while we have been watching. We last read the wording of this campaign on 17 September 2026, and it matched the copy we already held.

That copy hashes to 246462cc2a9054cb0c63d85f82d58d96…, so if it is ever edited the change is provable rather than a matter of memory.

This is one of 732 notices in the record whose component field names suspension. Across that group the median wait before owners were written to was 33 days.

Last checked . No change has been recorded in the wording.

The same recall in other countries

This campaign carries a manufacturer code that also appears in another country’s register, which means the same defect was recalled there too.

  • Canada: Transport Canada recall 2021438, recorded 16 July 2021 (within a week of the American filing)
  • European Union: Safety Gate alert A12/00555/22, published 8 April 2022, raised by Germany (the Commission’s own page) (9 months after the American filing)

Matched on 21S32, the manufacturer’s own number for this campaign, which is the only field the registers share. Exact match, nothing paired on brand and date. The two dates are adjacent instruments rather than the same one, so a difference of a day or two means nothing.

How often the two countries file on the same day · The European alerts

The models named here, across their whole recall history

How to cite this record

Quoting the wording on this page means quoting a version, so the date belongs in the citation:

CarsMultiverse, recall 21V537, wording as read on 17 September 2026. https://carsmultiverse.com/recall/21v537/

The copy quoted above hashes to 246462cc2a9054cb0c63d85f82d58d96…. If the notice is reworded later, that fingerprint will not match, which is how a reader checks that the quotation was of the version we say it was.

The cross-border matches used on this site are deposited as a citable dataset: doi:10.5281/zenodo.22087136. The recall wording itself is published by the national authority named above and is theirs, not ours.

The recall record and its wording are published by the US National Highway Traffic Safety Administration and are US Government public domain. The dated archive, the comparison and any before-and-after above are CarsMultiverse. How fresh every engine behind this page is, is public on the status page. To check a specific vehicle, use NHTSA’s own VIN lookup.

Other Ford notices we hold

All 776 Ford campaigns we hold · Every manufacturer in the record

The fingerprint of this notice

We take a SHA-256 of each of the three blocks of text the authority publishes and keep the first eight characters. As we last read campaign 21V537 on 23 August 2026, they were:

We first read this notice on 21 August 2026. It has not moved since. If it ever does, these characters will not match, and the change will be dated here.

The wording we hold for 21V537 · how the whole register is watched

This notice names one vehicle among several registers that have written about it. Every notice this site holds for the Ford Explorer, in all seven, is kept on that vehicle's own page, with the newest in each.

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NHTSA 21V537, Ford Explorer, every version kept at CarsMultiverse

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Owners of these cars

No register publishes what happens after the letter. Owners do: tell us, in two taps.

Anonymous: no account, no cookie, nothing you type is stored beyond these choices. Figures appear once 3 owners have answered, and are published with the record under CC BY 4.0.

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