Utilimaster Walk-In Van, model years 2020 to 2021. Filed by Shyft Group and reported to NHTSA on 27 July 2021. 4,885 vehicles potentially affected.
What the notice says Shyft Group is recalling certain 2020-2021 Utilimaster Walk-In Vans. The fasteners that attach the shock mount bracket to the underside of the vehicle frame may fail, possibly resulting in a broken shock mount bracket and bumper detachment.
Is your vehicle included? Check with your VIN at NHTSA, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.
Utilimaster's own number for this recall: 21-19. That is the number on the owner letter and on the dealer paperwork. 21V572 is the number NHTSA gave the same campaign, and the number this page is filed under. They are one recall, written two ways.
What owners ask about this recall
- Which vehicles does recall 21V572 cover?
- Utilimaster Walk-In Van, model years 2020-2021.
- What is wrong with them?
- Shyft Group is recalling certain 2020-2021 Utilimaster Walk-In Vans. The fasteners that attach the shock mount bracket to the underside of the vehicle frame may fail, possibly resulting in a broken shock mount bracket and bumper detachment.
- What can happen if it is not put right?
- The bumper could fall off when it is utilized by a person as a step, increasing their risk of injury.
- Is there a fix yet?
- Not yet, on the wording NHTSA publishes today. Shyft Group will replace the fasteners that attach the shock mount bracket to the underside of the vehicle frame, install a spacer, and inspect and replace, as necessary, the shock mount bracket. All repairs will be performed free of charge.
- What should I do now?
- Check your own vehicle by its VIN with NHTSA, which is the record to act on. Utilimaster calls this recall 21-19, which is the number on the owner letter and the dealer paperwork.
Answered from the register this site holds. NHTSA is the record to act on.
What the authority says can happen if this is not fixed: “The bumper could fall off when it is utilized by a person as a step, increasing their risk of injury.”
affected
in the notice
caught
| Campaign | 21V572 |
|---|---|
| Filed by | Shyft Group |
| System at fault | Structure:Body:Bumpers |
| Reported to NHTSA | 27 July 2021 |
| Model years | 2020-2021 |
| Vehicles named | UTILIMASTER WALK-IN VAN |
What the notice says today
The consequence
The bumper could fall off when it is utilized by a person as a step, increasing their risk of injury.
The remedy
Shyft Group will replace the fasteners that attach the shock mount bracket to the underside of the vehicle frame, install a spacer, and inspect and replace, as necessary, the shock mount bracket. All repairs will be performed free of charge. Interim letters notifying owners of the safety risk were mailed on August 6, 2021. A second letter will be mailed once the remedy is available. Owners may contact Shyft Group customer service at 1-800-582-3454. Shyft Group's number for this recall is 21-19.
What it said before
This campaign is in the register but not yet in the dated wording archive, so we cannot yet say whether its text has moved. It enters the archive on the next pass.
This is one of 901 notices in the record whose component field names structure. Across that group the median wait before owners were written to was 42 days.
Last checked . No change has been recorded in the wording.
The models named here, across their whole recall history
How to cite this record
Quoting the wording on this page means quoting a version, so the date belongs in the citation:
CarsMultiverse, recall 21V572, wording as read on 16 September 2026. https://carsmultiverse.com/recall/21v572/
The cross-border matches used on this site are deposited as a citable dataset: doi:10.5281/zenodo.22087136. The recall wording itself is published by the national authority named above and is theirs, not ours.
The recall record and its wording are published by the US National Highway Traffic Safety Administration and are US Government public domain. The dated archive, the comparison and any before-and-after above are CarsMultiverse. How fresh every engine behind this page is, is public on the status page. To check a specific vehicle, use NHTSA’s own VIN lookup.
Other Spartan notices we hold
- 26V440: 2016, 2019, and 2021 Utilimaster Velocity
- 26V292: 2025 Spartan RV Chassis K1, 2024-2026 RV Chassis K2, RV Chassis K3, and 2025-2027 RV Chassis K4
- 26V284: 2025 Utilimaster Velocity
- 26V265: 2022 Utilimaster Aeromaster
- 26V088: 2024-2025 Blue Arc BA4L-800
- 25V452: 2015-2025 Utilimaster Truck Body
- 25V447: 2024-2025 Blue ARC BA4L-800
- 25V405: 2024-2025 Utilimaster Aeromaster
All 48 Spartan campaigns we hold · Every manufacturer in the record
The fingerprint of this notice
We take a SHA-256 of each of the three blocks of text the authority publishes and keep the first eight characters. As we last read campaign 21V572 on 23 August 2026, they were:
- Defect summary
477273b1 - Consequence
5f95ef07 - Remedy
d79a3a40
We first read this notice on 21 August 2026. It has not moved since. If it ever does, these characters will not match, and the change will be dated here.
The wording we hold for 21V572 · how the whole register is watched
This notice names one vehicle among several registers that have written about it. Every notice this site holds for the Utilimaster Walk-In Van, in all seven, is kept on that vehicle's own page, with the newest in each.
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Owners of these cars
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