Ram Promaster City, model years 2019 to 2021. Filed by Chrysler (FCA US, LLC) and reported to NHTSA on 21 September 2021. 23,853 vehicles potentially affected.
What the notice says Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, …
Is your vehicle included? Check with your VIN at NHTSA, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.
Ram's own number for this recall: Y71. That is the number on the owner letter and on the dealer paperwork. 21V728 is the number NHTSA gave the same campaign, and the number this page is filed under. They are one recall, written two ways.
What owners ask about this recall
- Which vehicles does recall 21V728 cover?
- Ram Promaster City, model years 2019-2021.
- What is wrong with them?
- Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure.
- What can happen if it is not put right?
- The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.
- Is there a fix yet?
- Yes, and it is free. Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.
- What should I do now?
- Check your own vehicle by its VIN with NHTSA, which is the record to act on. Ram calls this recall Y71, which is the number on the owner letter and the dealer paperwork.
Answered from the register this site holds. NHTSA is the record to act on.
What the authority says can happen if this is not fixed: “The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.”
affected
in the notice
caught
| Campaign | 21V728 |
|---|---|
| Filed by | Chrysler (FCA US, LLC) |
| System at fault | Exterior Lighting:Turn Signal |
| Reported to NHTSA | 21 September 2021 |
| Model years | 2019-2021 |
| Vehicles named | RAM PROMASTER CITY |
What the notice says today
The consequence
The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.
The remedy
Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.
What it said before
This campaign is in the register but not yet in the dated wording archive, so we cannot yet say whether its text has moved. It enters the archive on the next pass.
This is one of 663 notices in the record whose component field names exterior lighting. Across that group the median wait before owners were written to was 43 days.
Last checked . No change has been recorded in the wording.
The models named here, across their whole recall history
How to cite this record
Quoting the wording on this page means quoting a version, so the date belongs in the citation:
CarsMultiverse, recall 21V728, wording as read on 16 September 2026. https://carsmultiverse.com/recall/21v728/
The cross-border matches used on this site are deposited as a citable dataset: doi:10.5281/zenodo.22087136. The recall wording itself is published by the national authority named above and is theirs, not ours.
The recall record and its wording are published by the US National Highway Traffic Safety Administration and are US Government public domain. The dated archive, the comparison and any before-and-after above are CarsMultiverse. How fresh every engine behind this page is, is public on the status page. To check a specific vehicle, use NHTSA’s own VIN lookup.
Other Ram notices we hold
- 26V561: 2025-2026 Chrysler Voyager, Chrysler Pacifica, and 2026 Chrysler Voyager Plug-In Hybrid Electric (PHEV)
- 26V560: 2025-2026 Ram 1500
- 26V529: 2026 Jeep Grand Cherokee and Grand Cherokee L
- 26V528: 2021-2023 Dodge Durango
- 26V510: 2023-2025 Dodge Hornet and 2023-2026 Alfa Romeo Tonale
- 26V495: 2019-2026 Ram 1500
- 26V456: 2026 Jeep Gladiator and Jeep Wrangler
- 26V421: 2026 Ram 1500
All 601 Ram campaigns we hold · Every manufacturer in the record
The fingerprint of this notice
We take a SHA-256 of each of the three blocks of text the authority publishes and keep the first eight characters. As we last read campaign 21V728 on 23 August 2026, they were:
- Defect summary
07b42eab - Consequence
28b76e52 - Remedy
3f8a9587
We first read this notice on 21 August 2026. It has not moved since. If it ever does, these characters will not match, and the change will be dated here.
The wording we hold for 21V728 · how the whole register is watched
This notice names one vehicle among several registers that have written about it. Every notice this site holds for the Ram Promaster City, in all seven, is kept on that vehicle's own page, with the newest in each.
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Owners of these cars
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