Prevost X3-45 Commuter, model years 2021 to 2023. Filed by Prevost Car (US) Inc. and reported to NHTSA on 17 April 2023. 280 vehicles potentially affected.
What the notice says Prevost Cars (US) Inc. (Prevost) is recalling certain 2021-2023 X3-45 Commuter buses. The foldable passenger seat frames may have been improperly welded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
Is your vehicle included? Check with your VIN at NHTSA, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.
Prevost's own number for this recall: SR23-304. That is the number on the owner letter and on the dealer paperwork. 23V272 is the number NHTSA gave the same campaign, and the number this page is filed under. They are one recall, written two ways.
What owners ask about this recall
- Which vehicles does recall 23V272 cover?
- Prevost X3-45 Commuter, model years 2021-2023.
- What is wrong with them?
- Prevost Cars (US) Inc. (Prevost) is recalling certain 2021-2023 X3-45 Commuter buses. The foldable passenger seat frames may have been improperly welded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
- What can happen if it is not put right?
- An improperly welded seat frame may not adequately restrain the passenger, increasing the risk of injury during a crash.
- Is there a fix yet?
- Yes, and it is free. Prevost will inspect and replace the seat frames as necessary, free of charge. Owner notification letters were mailed June 7, 2023. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR23-304.
- What should I do now?
- Check your own vehicle by its VIN with NHTSA, which is the record to act on. Prevost calls this recall SR23-304, which is the number on the owner letter and the dealer paperwork.
Answered from the register this site holds. NHTSA is the record to act on.
What the authority says can happen if this is not fixed: “An improperly welded seat frame may not adequately restrain the passenger, increasing the risk of injury during a crash.”
affected
in the notice
caught
| Campaign | 23V272 |
|---|---|
| Filed by | Prevost Car (US) Inc. |
| System at fault | Seats:Critical Fasteners |
| Reported to NHTSA | 17 April 2023 |
| Model years | 2021-2023 |
| Vehicles named | PREVOST X3-45 COMMUTER |
What the notice says today
The consequence
An improperly welded seat frame may not adequately restrain the passenger, increasing the risk of injury during a crash.
The remedy
Prevost will inspect and replace the seat frames as necessary, free of charge. Owner notification letters were mailed June 7, 2023. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR23-304.
What it said before
This campaign is in the register but not yet in the dated wording archive, so we cannot yet say whether its text has moved. It enters the archive on the next pass.
This is one of 459 notices in the record whose component field names seats. Across that group the median wait before owners were written to was 44 days.
The models named here, across their whole recall history
The recall record and its wording are published by the US National Highway Traffic Safety Administration and are US Government public domain. The dated archive, the comparison and any before-and-after above are CarsMultiverse. How fresh every engine behind this page is, is public on the status page. To check a specific vehicle, use NHTSA’s own VIN lookup.
Other Prevost notices we hold
- 26V095: 2026 H3-45 and H3-45 VIP
- 26V093: 2025-2026 X3-45 commuter buses
- 26E008: exterior driver side mirrors with part number 990648
- 25V738: 2025 X3-45 Commuter buses
- 25V461: 2018-2019 X3-45 Commuter
- 25V460: 2025 X3-45 and 2025-2026 H3-45 coach buses
- 25V290: one 2025 X3-45 VIP Entertainer
- 25V243: 2025 Prevost H3-45 and X3-45 motorcoaches
All 87 Prevost campaigns we hold · Every manufacturer in the record
The fingerprint of this notice
We take a SHA-256 of each of the three blocks of text the authority publishes and keep the first eight characters. As we last read campaign 23V272 on 5 September 2026, they were:
- Defect summary
4de97b83 - Consequence
71dfdc38 - Remedy
5bd76d2b
We first read this notice on 21 August 2026. It has not moved since. If it ever does, these characters will not match, and the change will be dated here.
The wording we hold for 23V272 · how the whole register is watched
This notice names one vehicle among several registers that have written about it. Every notice this site holds for the Prevost X3-45 Commuter, in all seven, is kept on that vehicle's own page, with the newest in each.
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Owners of these cars
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