Toyota Highlander, Toyota Highlander Hybrid, model years 2020 to 2023. Filed by Toyota Motor Engineering & Manufacturing and reported to NHTSA on 26 October 2023. 750,795 vehicles potentially affected.
What the notice says Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching.
Is your vehicle included? Check with your VIN at NHTSA, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.
Toyota's own number for this recall: 23TB12 / 23TA12. That is the number on the owner letter and on the dealer paperwork. 23V720 is the number NHTSA gave the same campaign, and the number this page is filed under. They are one recall, written two ways.
What owners ask about this recall
- Which vehicles does recall 23V720 cover?
- Toyota Highlander, Toyota Highlander Hybrid, model years 2020-2023.
- What is wrong with them?
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching.
- What can happen if it is not put right?
- A detached front bumper cover can become a road hazard, increasing the risk of a crash.
- Is there a fix yet?
- Yes, and it is free. Dealers will repair or replace the upper and lower front bumper covers as necessary, free of charge. Owner letters were mailed April 22, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB12/23TA12.
- What should I do now?
- Check your own vehicle by its VIN with NHTSA, which is the record to act on. Toyota calls this recall 23TB12 / 23TA12, which is the number on the owner letter and the dealer paperwork.
Answered from the register this site holds. NHTSA is the record to act on.
What the authority says can happen if this is not fixed: “A detached front bumper cover can become a road hazard, increasing the risk of a crash.”
affected
in the notice
caught
| Campaign | 23V720 |
|---|---|
| Filed by | Toyota Motor Engineering & Manufacturing |
| System at fault | Structure:Body:Bumpers |
| Reported to NHTSA | 26 October 2023 |
| Model years | 2020-2023 |
| Vehicles named | TOYOTA HIGHLANDER, TOYOTA HIGHLANDER HYBRID |
What the notice says today
The consequence
A detached front bumper cover can become a road hazard, increasing the risk of a crash.
The remedy
Dealers will repair or replace the upper and lower front bumper covers as necessary, free of charge. Owner letters were mailed April 22, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB12/23TA12.
What it said before
This campaign is in the register but not yet in the dated wording archive, so we cannot yet say whether its text has moved. It enters the archive on the next pass.
This is one of 901 notices in the record whose component field names structure. Across that group the median wait before owners were written to was 42 days.
Last checked . No change has been recorded in the wording.
The models named here, across their whole recall history
How to cite this record
Quoting the wording on this page means quoting a version, so the date belongs in the citation:
CarsMultiverse, recall 23V720, wording as read on 16 September 2026. https://carsmultiverse.com/recall/23v720/
The cross-border matches used on this site are deposited as a citable dataset: doi:10.5281/zenodo.22087136. The recall wording itself is published by the national authority named above and is theirs, not ours.
The recall record and its wording are published by the US National Highway Traffic Safety Administration and are US Government public domain. The dated archive, the comparison and any before-and-after above are CarsMultiverse. How fresh every engine behind this page is, is public on the status page. To check a specific vehicle, use NHTSA’s own VIN lookup.
Other Toyota notices we hold
- 26V514: 2024 Tacoma Hybrid and 2024-2025 Tacoma
- 26V512: 2026 bZ Woodland
- 26V511: 2025-2026 Camry Hybrid
- 26V437: 2026 Lexus TX Plug-In Hybrid, TX Hybrid, TX, Toyota Grand Highlander Hybrid, and Grand Highlander
- 26V393: 2026 Toyota BZ, Lexus RZ, and Subaru Solterra battery electric
- 26V341: 2025 Lexus UX Hybrid, 2024 Lexus GX, Toyota Mirai, and 2024-2025 Toyota Land Cruiser Hybrid
- 26V320: 2024 Tundra
- 26V256: 2025 RAV 4
All 249 Toyota campaigns we hold · Every manufacturer in the record
The fingerprint of this notice
We take a SHA-256 of each of the three blocks of text the authority publishes and keep the first eight characters. As we last read campaign 23V720 on 5 September 2026, they were:
- Defect summary
72fe7ca4 - Consequence
3104daf5 - Remedy
0df057a7
We first read this notice on 21 August 2026. It has not moved since. If it ever does, these characters will not match, and the change will be dated here.
The wording we hold for 23V720 · how the whole register is watched
This notice names one vehicle among several registers that have written about it. Every notice this site holds for the Toyota Highlander Hybrid, in all seven, is kept on that vehicle's own page, with the newest in each.
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Owners of these cars
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