Prevost H3-41, Prevost H3-45, Prevost X3-45, Prevost X3-45 Commuter, model years 2012 to 2024. Filed by Prevost Car (US) Inc. and reported to NHTSA on 22 December 2023. 2,100 vehicles potentially affected.
What the notice says Prevost Car (US) Inc. (Prevost) is recalling certain 2014 and 2018 H3-41, 2013-2024 H3-45, 2012-2024 X3-45, and 2017-2023 X3-45 Commuter vehicles. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor …
Is your vehicle included? Check with your VIN at NHTSA, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.
Prevost's own number for this recall: SR24-03. That is the number on the owner letter and on the dealer paperwork. 23V889 is the number NHTSA gave the same campaign, and the number this page is filed under. They are one recall, written two ways.
What owners ask about this recall
- Which vehicles does recall 23V889 cover?
- Prevost H3-41, Prevost H3-45, Prevost X3-45, Prevost X3-45 Commuter, model years 2012-2024.
- What is wrong with them?
- Prevost Car (US) Inc. (Prevost) is recalling certain 2014 and 2018 H3-41, 2013-2024 H3-45, 2012-2024 X3-45, and 2017-2023 X3-45 Commuter vehicles. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough.
- What can happen if it is not put right?
- Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.
- Is there a fix yet?
- Yes, and it is free. Prevost will replace the red beacons, free of charge. Owner letters were mailed September 16, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-03.
- What should I do now?
- Check your own vehicle by its VIN with NHTSA, which is the record to act on. Prevost calls this recall SR24-03, which is the number on the owner letter and the dealer paperwork.
Answered from the register this site holds. NHTSA is the record to act on.
What the authority says can happen if this is not fixed: “Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.”
affected
in the notice
caught
| Campaign | 23V889 |
|---|---|
| Filed by | Prevost Car (US) Inc. |
| System at fault | Equipment Adaptive/Mobility:Wheelchair Lift/Ramp |
| Reported to NHTSA | 22 December 2023 |
| Model years | 2012-2024 |
| Vehicles named | PREVOST H3-41, PREVOST H3-45, PREVOST X3-45, PREVOST X3-45 COMMUTER |
What the notice says today
The consequence
Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.
The remedy
Prevost will replace the red beacons, free of charge. Owner letters were mailed September 16, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-03.
What it said before
This campaign is in the register but not yet in the dated wording archive, so we cannot yet say whether its text has moved. It enters the archive on the next pass.
This is one of 289 notices in the record whose component field names equipment adaptive/mobility. Across that group the median wait before owners were written to was 36 days.
Last checked . No change has been recorded in the wording.
The models named here, across their whole recall history
- Prevost H3-41 recalls: 14 US campaigns
- Prevost H3-45 recalls: 44 US campaigns
- Prevost X3-45 recalls: 47 US campaigns
- Prevost X3-45 Commuter recalls: 19 US campaigns
How to cite this record
Quoting the wording on this page means quoting a version, so the date belongs in the citation:
CarsMultiverse, recall 23V889, wording as read on 17 September 2026. https://carsmultiverse.com/recall/23v889/
The cross-border matches used on this site are deposited as a citable dataset: doi:10.5281/zenodo.22087136. The recall wording itself is published by the national authority named above and is theirs, not ours.
The recall record and its wording are published by the US National Highway Traffic Safety Administration and are US Government public domain. The dated archive, the comparison and any before-and-after above are CarsMultiverse. How fresh every engine behind this page is, is public on the status page. To check a specific vehicle, use NHTSA’s own VIN lookup.
Other Prevost notices we hold
- 26V095: 2026 H3-45 and H3-45 VIP
- 26V093: 2025-2026 X3-45 commuter buses
- 26E008: exterior driver side mirrors with part number 990648
- 25V738: 2025 X3-45 Commuter buses
- 25V461: 2018-2019 X3-45 Commuter
- 25V460: 2025 X3-45 and 2025-2026 H3-45 coach buses
- 25V290: one 2025 X3-45 VIP Entertainer
- 25V243: 2025 Prevost H3-45 and X3-45 motorcoaches
All 87 Prevost campaigns we hold · Every manufacturer in the record
The fingerprint of this notice
We take a SHA-256 of each of the three blocks of text the authority publishes and keep the first eight characters. As we last read campaign 23V889 on 5 September 2026, they were:
- Defect summary
900794ec - Consequence
a7fc055a - Remedy
2d861092
We first read this notice on 21 August 2026. It has not moved since. If it ever does, these characters will not match, and the change will be dated here.
The wording we hold for 23V889 · how the whole register is watched
This notice names one vehicle among several registers that have written about it. Every notice this site holds for the Prevost X3-45 Commuter, in all seven, is kept on that vehicle's own page, with the newest in each.
Put this notice on your site
A small badge that links here and names the register's reference. It costs one line of HTML and needs no key.
The badge is free to use. It links to this page and nowhere else, and it never shows advertising.
Owners of these cars
No register publishes what happens after the letter. Owners do: tell us, in two taps.
Anonymous: no account, no cookie, nothing you type is stored beyond these choices. Figures appear once 3 owners have answered, and are published with the record under CC BY 4.0.