Ford Explorer, model year 2020. Filed by Ford Motor Company and reported to NHTSA on 8 March 2024. 1,988 vehicles potentially affected.
What the notice says Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Is your vehicle included? Check with your VIN at NHTSA, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.
Ford's own number for this recall: 20C19. That is the number on the owner letter and on the dealer paperwork. 24V188 is the number NHTSA gave the same campaign, and the number this page is filed under. They are one recall, written two ways.
What owners ask about this recall
- Which vehicles does recall 24V188 cover?
- Ford Explorer, model year 2020.
- What is wrong with them?
- Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image.
- What can happen if it is not put right?
- A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.
- Is there a fix yet?
- Yes, and it is free. Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed April 4, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19. This recall is an expansion of NHTSA recall numbers 20V-575 and 22V-252.
- What should I do now?
- Check your own vehicle by its VIN with NHTSA, which is the record to act on. Ford calls this recall 20C19, which is the number on the owner letter and the dealer paperwork.
Answered from the register this site holds. NHTSA is the record to act on.
What the authority says can happen if this is not fixed: “A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.”
affected
in the notice
caught
| Campaign | 24V188 |
|---|---|
| Filed by | Ford Motor Company |
| System at fault | Back Over Prevention:Sensing System:Camera |
| Reported to NHTSA | 8 March 2024 |
| Model years | 2020-2020 |
| Vehicles named | FORD EXPLORER |
What the notice says today
The consequence
A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.
The remedy
Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed April 4, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19. This recall is an expansion of NHTSA recall numbers 20V-575 and 22V-252.
What it said before
This campaign is in the register but not yet in the dated wording archive, so we cannot yet say whether its text has moved. It enters the archive on the next pass.
This is one of 246 notices in the record whose component field names back over prevention. Across that group the median wait before owners were written to was 48 days.
Last checked . No change has been recorded in the wording.
The same recall in other countries
This campaign carries a manufacturer code that also appears in another country’s register, which means the same defect was recalled there too.
- Canada: Transport Canada recall 2020454, recorded 24 September 2020 (3 years before the American filing)
Matched on 20C19, the manufacturer’s own number for this campaign, which is the only field the registers share. Exact match, nothing paired on brand and date. The two dates are adjacent instruments rather than the same one, so a difference of a day or two means nothing.
How often the two countries file on the same day · The European alerts
The models named here, across their whole recall history
How to cite this record
Quoting the wording on this page means quoting a version, so the date belongs in the citation:
CarsMultiverse, recall 24V188, wording as read on 17 September 2026. https://carsmultiverse.com/recall/24v188/
The cross-border matches used on this site are deposited as a citable dataset: doi:10.5281/zenodo.22087136. The recall wording itself is published by the national authority named above and is theirs, not ours.
The recall record and its wording are published by the US National Highway Traffic Safety Administration and are US Government public domain. The dated archive, the comparison and any before-and-after above are CarsMultiverse. How fresh every engine behind this page is, is public on the status page. To check a specific vehicle, use NHTSA’s own VIN lookup.
Other Ford notices we hold
- 26V579: 2026-2027 Transit
- 26V578: 2023-2027 F-150
- 26V577: 2026 F-150
- 26V576: 2026 F-150
- 26V550: 2026 Maverick, F-150, and Bronco Sport
- 26V548: 2026 Explorer, Bronco, Bronco Sport, Mustang, and Ranger
- 26V547: 2024-2026 Mustang
- 26V532: 2026 Explorer
All 776 Ford campaigns we hold · Every manufacturer in the record
The fingerprint of this notice
We take a SHA-256 of each of the three blocks of text the authority publishes and keep the first eight characters. As we last read campaign 24V188 on 5 September 2026, they were:
- Defect summary
44bc98d1 - Consequence
76792d2b - Remedy
38dc95a7
We first read this notice on 21 August 2026. It has not moved since. If it ever does, these characters will not match, and the change will be dated here.
The wording we hold for 24V188 · how the whole register is watched
This notice names one vehicle among several registers that have written about it. Every notice this site holds for the Ford Explorer, in all seven, is kept on that vehicle's own page, with the newest in each.
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Owners of these cars
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