Polestar Polestar 2. Published by Transport Canada as 2023381 on 12 July 2023. System: Suspension.
What the notice says Issue:
On certain vehicles, the left-front lower ball joint may not have been installed correctly in the steering knuckle. As a result, the ball joint could separate from the knuckle and cause a loss of vehicle control.
Safety Risk:
A ball joint that separates could cause a loss of control and increase the …
Is your vehicle included? Check with your VIN at Transport Canada, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.
Transport Canada carries this recall as 2023381, dated 12 July 2023. The American register carries the same defect as campaign 23V476, dated 12 July 2023. They are the same defect because the manufacturer filed both under one internal campaign code, R10245.
| Canada | United States | |
|---|---|---|
| Number | 2023381 | 23V476 |
| Dated | 12 July 2023 | 12 July 2023 |
| Register | Transport Canada | NHTSA |
| Make | Polestar | |
Both registers carry the same date for this defect.
These are the dates each register records against its own notice. They are separate administrative acts in two countries, recorded by two authorities under two sets of rules, and this page does not claim that one caused the other or that owners in either country were contacted on those days. What it shows is that the same manufacturer campaign reached the two registers on different dates.
This campaign code also appears in a third register. The European alerts covers the European Union side.
Read the American notice 23V476, including every earlier version of its wording this site holds. The Canadian register explains why the manufacturer code is published there and what that makes possible. Canada and America sets every matched pair side by side.
Polestar POLESTAR 2 in the other registers
This site holds seven national and European registers. Polestar POLESTAR 2 is named on 7 American notices, 3 British and 7 European. Those are separate campaigns, filed with separate authorities on their own schedules.
The American register
The British register
- DVSA recall R/2020/306: Polestar Automotive Polestar 2 (Tin plating on bulk capacitor terminals could cause short curcuit a...)
- DVSA recall R/2021/061: Polestar Automotive Polestar 2 (High voltage contactors in the battery energy control module may op...)
- DVSA recall R/2023/203: Polestar Automotive Polestar 2 (A joint in the front suspension may have been incorrectly attached...)
The European register
Nothing here says any of these is this notice in another country. A model recalled in one country is often recalled in another, in different words and at a different time, and the authorities do not cross-reference each other. Reading them together is the reason this site holds more than one register.
What Transport Canada published
- Recall number
- 2023381
- Recall date
- 12 July 2023
- Make
- Polestar
- Models
- Polestar 2
- Model years
- 2023
- Vehicle class
- Car
- System
- Suspension
- Raised as
- Safety MFR
- Vehicles affected
- 18
- Register
- Canada — Transport Canada, Vehicle Recalls Database
Issue:
On certain vehicles, the left-front lower ball joint may not have been installed correctly in the steering knuckle. As a result, the ball joint could separate from the knuckle and cause a loss of vehicle control.Safety Risk:
A ball joint that separates could cause a loss of control and increase the risk of a crash.Corrective Actions:
Polestar will notify owners by mail and advise you to bring your vehicle to a dealership to inspect the fastening bolt for the left-front lower ball joint, and replace it if necessary.
The wording above is the department's own, as it stood in the monthly file this site last read. Vehicle counts are the sum of the counts published for each make and model the recall covers. To act on a recall, use the official notice: Transport Canada recall 2023381.
Polestar elsewhere in this register
Polestar is named on 11 notices in the copy of Transport Canada’s register held here, of which these are the nearest to this one in time.
- 2023295 · 23 May 2023 · Polestar 1 · High Voltage
- 2022716 · 15 December 2022 · Polestar 1 · High Voltage
- 2022490 · 31 August 2022 · Polestar 1, Polestar 2 · Visual System
- 2024557 · 18 September 2024 · Polestar 2 · Label
- 2025230 · 25 April 2025 · Polestar 2 · Visual System
- 2025243 · 7 May 2025 · Polestar 3 · Visual System
- 2025333 · 17 June 2025 · Polestar 2 · Brakes
- 2025364 · 7 July 2025 · Polestar 3 · Electrical
The same system: Suspension
746 notices in this register name Suspension. A defect that keeps returning under one heading is worth reading as a group rather than one notice at a time.
- 2023395 · 17 July 2023 · Solitude Fifth Wheel Trailer, Momentum Fifth Wheel · Suspension
- 2023354 · 23 June 2023 · Nautilus · Suspension
- 2023452 · 14 August 2023 · Mirada · Suspension
- 2023336 · 8 June 2023 · Grand Cherokee · Suspension
- 2023473 · 24 August 2023 · Heritage Classic, Softail Deluxe, Softail Low Rider · Suspension
- 2023502 · 8 September 2023 · V100 Mandello · Suspension
Reading this against the source
This page is what Transport Canada published in the Vehicle Recalls Database, kept as it was read. The authority publishes only its current wording; if a notice is rewritten, the earlier version disappears there and is kept here. The whole register is at /canada, and how the reading is done is set out in the method.
What the words on this notice mean — the system it is filed under, and what the filing type says about who found the fault.
This notice names one vehicle among several registers that have written about it. Every notice this site holds for the Polestar Polestar 2, in all seven, is kept on that vehicle's own page, with the newest in each.
This register keeps an index of its own for every maker and every year it holds: Canadian recalls on a Polestar: 11 in the register, and 593 Canadian vehicle recalls filed in 2023.
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Owners of these cars
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