TOYOTA RAV4 PRIME, NX 450h. Published by Transport Canada as 2023382 on 12 July 2023. System: Electrical.
What the notice says Issue:
On certain plug-in hybrid vehicles, the DC-DC converter located under the rear seat could fail. If this happens, the DC-DC converter and nearby parts could overheat.
Safety Risk:
A DC-DC converter that overheats can create the risk of a fire.
Corrective Actions:
Toyota will notify owners by mail …
Is your vehicle included? Check with your VIN at Transport Canada, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.
Toyota RAV4 PRIME in the other registers
This site holds seven national and European registers. Toyota RAV4 PRIME is named on 4 American notices. Those are separate campaigns, filed with separate authorities on their own schedules.
The American register
Nothing here says any of these is this notice in another country. A model recalled in one country is often recalled in another, in different words and at a different time, and the authorities do not cross-reference each other. Reading them together is the reason this site holds more than one register.
What Transport Canada published
- Recall number
- 2023382
- Recall date
- 12 July 2023
- Make
- Toyota, Lexus
- Models
- RAV4 Prime, NX 450h
- Model years
- 2021 to 2022
- Vehicle class
- SUV
- System
- Electrical
- Raised as
- Safety MFR
- Vehicles affected
- 5,981
- Register
- Canada — Transport Canada, Vehicle Recalls Database
Issue:
On certain plug-in hybrid vehicles, the DC-DC converter located under the rear seat could fail. If this happens, the DC-DC converter and nearby parts could overheat.Safety Risk:
A DC-DC converter that overheats can create the risk of a fire.Corrective Actions:
Toyota will notify owners by mail and advise you to take your vehicle to a dealership to replace the DC-DC converter. To reduce the safety risk, Toyota recommends not to charge your vehicle while the air temperature is below or expected to drop below 5° C until the recall repairs have been completed.
The wording above is the department's own, as it stood in the monthly file this site last read. Vehicle counts are the sum of the counts published for each make and model the recall covers. To act on a recall, use the official notice: Transport Canada recall 2023382.
Toyota elsewhere in this register
Toyota is named on 312 notices in the copy of Transport Canada’s register held here, of which these are the nearest to this one in time.
- 2023386 · 12 July 2023 · Corolla Cross, Highlander Hybrid, Highlander · Airbag
- 2023373 · 7 July 2023 · Tundra, Sequoia · Accessories
- 2023445 · 10 August 2023 · Tundra · Fuel System
- 2023484 · 31 August 2023 · GR86 · Lights And Instruments
- 2023311 · 30 May 2023 · Corolla Cross · Airbag
- 2023574 · 26 October 2023 · Highlander Hybrid, Highlander · Structure
- 2023589 · 1 November 2023 · Rav4 · Electrical
- 2023112 · 3 March 2023 · Tundra · Accessories
The same system: Electrical
686 notices in this register name Electrical. A defect that keeps returning under one heading is worth reading as a group rather than one notice at a time.
- 2023417 · 28 July 2023 · Air · Electrical
- 2023415 · 28 July 2023 · Base Camp, Flying Cloud · Electrical
- 2023424 · 1 August 2023 · Am Series, D Series, L45 · Electrical
- 2023435 · 4 August 2023 · Impreza, Crosstrek · Electrical
- 2023444 · 10 August 2023 · Npr-Hd, NPR, NRR · Electrical
- 2023343 · 13 June 2023 · 579 · Electrical
Reading this against the source
This page is what Transport Canada published in the Vehicle Recalls Database, kept as it was read. The authority publishes only its current wording; if a notice is rewritten, the earlier version disappears there and is kept here. The whole register is at /canada, and how the reading is done is set out in the method.
What the words on this notice mean — the system it is filed under, and what the filing type says about who found the fault.
This notice names one vehicle among several registers that have written about it. Every notice this site holds for the Toyota Rav4 Prime, in all seven, is kept on that vehicle's own page, with the newest in each.
This register keeps an index of its own for every maker and every year it holds: Canadian recalls on a Toyota: 312 in the register, and 593 Canadian vehicle recalls filed in 2023.
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Owners of these cars
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