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Isuzu recall 20V025 (V2001): Chevrolet 4500hd, Chevrolet 4500xd, Chevrolet 5500hd and 6 more (2019 to 2020)

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Chevrolet 4500hd, Chevrolet 4500xd, Chevrolet 5500hd, Chevrolet 5500xd, Isuzu Npr, Isuzu Npr Hd, model years 2019 to 2020. Filed by Isuzu Technical Center of America, Inc. and reported to NHTSA on 17 January 2020. 1,138 vehicles potentially affected.

What the notice says Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2020 Isuzu NPR HD, NPR XD, NQR and NRR and Chevrolet 4500HD, 4500XD, 5500HD and 5500XD and 2019 Isuzu NPR HD GAS, NPR GAS and Chevrolet 4500 and Chevrolet 3500 vehicles equipped with a dual mode belt locking mechanism seat belt assembly. Due to a …

Is your vehicle included? Check with your VIN at NHTSA, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.

CarsMultiverse/Recalls

Isuzu's own number for this recall: V2001. That is the number on the owner letter and on the dealer paperwork. 20V025 is the number NHTSA gave the same campaign, and the number this page is filed under. They are one recall, written two ways.

What owners ask about this recall

Which vehicles does recall 20V025 cover?
Chevrolet 4500Hd, Chevrolet 4500Xd, Chevrolet 5500Hd, Chevrolet 5500Xd, Isuzu NPR, Isuzu NPR HD, Isuzu NPR XD, Isuzu NQR, model years 2019-2020.
What is wrong with them?
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2020 Isuzu NPR HD, NPR XD, NQR and NRR and Chevrolet 4500HD, 4500XD, 5500HD and 5500XD and 2019 Isuzu NPR HD GAS, NPR GAS and Chevrolet 4500 and Chevrolet 3500 vehicles equipped with a dual mode belt locking mechanism seat belt...
What can happen if it is not put right?
In the event of a crash, if the occupant is not properly restrained, there is an increased risk of injury.
Is there a fix yet?
Yes, and it is free. Isuzu will notify owners, and dealers will inspect and replace the seat belt assembly, as necessary, free of charge. The recall began February 20, 2020. Owners may contact Isuzu customer service at 1-866-441-9638 or Chevrolet customer service at 1-800-222-1020.
What should I do now?
Check your own vehicle by its VIN with NHTSA, which is the record to act on. Isuzu calls this recall V2001, which is the number on the owner letter and the dealer paperwork.

Answered from the register this site holds. NHTSA is the record to act on.

What the authority says can happen if this is not fixed: “In the event of a crash, if the occupant is not properly restrained, there is an increased risk of injury.”

1,138vehicles potentially
affected
9models named
in the notice
0rewrites we have
caught
reported 17 January 2020owners told 20 February 2020today
The defect reached the regulator on 17 January 2020. Owners were written to 34 days later, on 20 February 2020. The median across the 14,869 American recalls that carry both dates is 41 days, and nine in ten owners are written to within 107. This campaign was quicker than most.
Campaign20V025
Filed byIsuzu Technical Center of America, Inc.
System at faultSeat Belts:Front:Webbing
Reported to NHTSA17 January 2020
Model years2019-2020
Vehicles namedCHEVROLET 4500HD, CHEVROLET 4500XD, CHEVROLET 5500HD, CHEVROLET 5500XD, ISUZU NPR, ISUZU NPR HD, ISUZU NPR XD, ISUZU NQR, ISUZU NRR

What the notice says today

The consequence

In the event of a crash, if the occupant is not properly restrained, there is an increased risk of injury.

The remedy

Isuzu will notify owners, and dealers will inspect and replace the seat belt assembly, as necessary, free of charge. The recall began February 20, 2020. Owners may contact Isuzu customer service at 1-866-441-9638 or Chevrolet customer service at 1-800-222-1020. Isuzu's number for this recall is V2001.

What it said before

This campaign is in the register but not yet in the dated wording archive, so we cannot yet say whether its text has moved. It enters the archive on the next pass.

This is one of 451 notices in the record whose component field names seat belts. Across that group the median wait before owners were written to was 48 days.

Last checked . No change has been recorded in the wording.

The models named here, across their whole recall history

How to cite this record

Quoting the wording on this page means quoting a version, so the date belongs in the citation:

CarsMultiverse, recall 20V025, wording as read on 16 September 2026. https://carsmultiverse.com/recall/20v025/

The cross-border matches used on this site are deposited as a citable dataset: doi:10.5281/zenodo.22087136. The recall wording itself is published by the national authority named above and is theirs, not ours.

The recall record and its wording are published by the US National Highway Traffic Safety Administration and are US Government public domain. The dated archive, the comparison and any before-and-after above are CarsMultiverse. How fresh every engine behind this page is, is public on the status page. To check a specific vehicle, use NHTSA’s own VIN lookup.

Other Isuzu notices we hold

All 40 Isuzu campaigns we hold · Every manufacturer in the record

The fingerprint of this notice

We take a SHA-256 of each of the three blocks of text the authority publishes and keep the first eight characters. As we last read campaign 20V025 on 23 August 2026, they were:

We first read this notice on 21 August 2026. It has not moved since. If it ever does, these characters will not match, and the change will be dated here.

The wording we hold for 20V025 · how the whole register is watched

This notice names one vehicle among several registers that have written about it. Every notice this site holds for the Isuzu NPR HD, in all seven, is kept on that vehicle's own page, with the newest in each.

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NHTSA 20V025, Chevrolet 4500Hd and 7 more, every version kept at CarsMultiverse

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Owners of these cars

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