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Canadian recall 2024641 (Mercedes-Benz), 2021: Other

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Illustrative photo, not the recalled vehicle. Photo: Andrew Thongkham / Unsplash
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Mercedes-Benz S Class. Published by Transport Canada as 2024641 on 25 October 2024. System: Other.

What the notice says Issue: On a small number of vehicles, a software problem could cause the emergency calling (eCall) system not to work properly when there's a crash or when the SOS button is pressed. Safety Risk: If the eCall system doesn't work in an emergency situation, there could be a delay in response from emergency …

Is your vehicle included? Check with your VIN at Transport Canada, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.

Mercedes-Benz S CLASS in the other registers

This site holds seven national and European registers. Mercedes-Benz S CLASS is named on 5 American notices, 3 British and 4 European. Those are separate campaigns, filed with separate authorities on their own schedules.

The American register

The British register

The European register

Nothing here says any of these is this notice in another country. A model recalled in one country is often recalled in another, in different words and at a different time, and the authorities do not cross-reference each other. Reading them together is the reason this site holds more than one register.

What Transport Canada published

Recall number
2024641
Recall date
25 October 2024
Make
Mercedes-Benz
Models
S Class
Model years
2021
Vehicle class
Car
System
Other
Raised as
Safety MFR
Vehicles affected
9
Register
Canada — Transport Canada, Vehicle Recalls Database

Issue:
On a small number of vehicles, a software problem could cause the emergency calling (eCall) system not to work properly when there's a crash or when the SOS button is pressed.

Safety Risk:
If the eCall system doesn't work in an emergency situation, there could be a delay in response from emergency services.

Corrective Actions:
Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to update the communication module software.

The wording above is the department's own, as it stood in the monthly file this site last read. Vehicle counts are the sum of the counts published for each make and model the recall covers. To act on a recall, use the official notice: Transport Canada recall 2024641.

The Canadian register on this site

Mercedes-Benz elsewhere in this register

Mercedes-Benz is named on 477 notices in the copy of Transport Canada’s register held here, of which these are the nearest to this one in time.

The same system: Other

398 notices in this register name Other. A defect that keeps returning under one heading is worth reading as a group rather than one notice at a time.

Reading this against the source

This page is what Transport Canada published in the Vehicle Recalls Database, kept as it was read. The authority publishes only its current wording; if a notice is rewritten, the earlier version disappears there and is kept here. The whole register is at /canada, and how the reading is done is set out in the method.

What the words on this notice mean — the system it is filed under, and what the filing type says about who found the fault.

This register keeps an index of its own for every maker and every year it holds: Canadian recalls on a Mercedes-Benz: 477 in the register, and 672 Canadian vehicle recalls filed in 2024.

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Transport Canada 2024641, Mercedes-Benz S Class, every version kept at CarsMultiverse

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Owners of these cars

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