What Transport Canada published
- Recall number
- 2024641
- Recall date
- 25 October 2024
- Make
- Mercedes-Benz
- Models
- S Class
- Model years
- 2021
- Vehicle class
- Car
- System
- Other
- Raised as
- Safety Mfr
- Vehicles affected
- 9
- Register
- Canada — Transport Canada, Vehicle Recalls Database
Issue: rnOn a small number of vehicles, a software problem could cause the emergency calling (eCall) system not to work properly when there's a crash or when the SOS button is pressed. rnrnSafety Risk: rnIf the eCall system doesn't work in an emergency situation, there could be a delay in response from emergency services. rnrnCorrective Actions: rnMercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to update the communication module software.
The wording above is the department's own, as it stood in the monthly file this site last read. Vehicle counts are the sum of the counts published for each make and model the recall covers. To act on a recall, use the official notice: Transport Canada recall 2024641.