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Canadian recall 2024723 (Audi), 2022 to 2023: High Voltage

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Illustrative photo, not the recalled vehicle. Photo: CHUTTERSNAP / Unsplash
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Audi Q5, A7. Published by Transport Canada as 2024723 on 27 November 2024. System: High Voltage.

What the notice says This recall was replaced by Transport Canada recall no. 2025-064. Issue: On certain vehicles, the high-voltage battery could overheat. As a result, the battery could create smoke or heat, which can melt or damage the battery and nearby parts. Note: This recall only affects plug-in hybrid (PHEV) models. …

Is your vehicle included? Check with your VIN at Transport Canada, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.

Transport Canada carries this recall as 2024723, dated 27 November 2024. The American register carries the same defect as campaign 25V080, dated 12 February 2025. They are the same defect because the manufacturer filed both under one internal campaign code, 93AA.

 CanadaUnited States
Number202472325V080
Dated27 November 202412 February 2025
RegisterTransport CanadaNHTSA
MakeAudi

The two registers are 77 days apart: the Canadian entry is dated first, the American one second.

These are the dates each register records against its own notice. They are separate administrative acts in two countries, recorded by two authorities under two sets of rules, and this page does not claim that one caused the other or that owners in either country were contacted on those days. What it shows is that the same manufacturer campaign reached the two registers on different dates.

Read the American notice 25V080, including every earlier version of its wording this site holds. The Canadian register explains why the manufacturer code is published there and what that makes possible. Canada and America sets every matched pair side by side.

Audi Q5 in the other registers

This site holds seven national and European registers. Audi Q5 is named on 22 American notices, 25 British, 23 European, 5 Japanese and 22 Israeli. Those are separate campaigns, filed with separate authorities on their own schedules.

The American register

The British register

The European register

The Japanese register

The Israeli register

Nothing here says any of these is this notice in another country. A model recalled in one country is often recalled in another, in different words and at a different time, and the authorities do not cross-reference each other. Reading them together is the reason this site holds more than one register.

What Transport Canada published

Recall number
2024723
Recall date
27 November 2024
Make
Audi
Models
Q5, A7
Model years
2022 to 2023
Vehicle class
SUV
System
High Voltage
Raised as
Superseded
Vehicles affected
228
Register
Canada — Transport Canada, Vehicle Recalls Database

This recall was replaced by Transport Canada recall no. 2025-064.

Issue:
On certain vehicles, the high-voltage battery could overheat. As a result, the battery could create smoke or heat, which can melt or damage the battery and nearby parts.
Note: This recall only affects plug-in hybrid (PHEV) models.

Safety Risk:
A battery that overheats can create a fire risk.

Corrective Actions:
To reduce the safety risk, Audi advises not to charge your vehicle until the recall repairs have been completed. Audi will notify owners by mail and advise you to take your vehicle to a dealership to install an advanced diagnostic software that will monitor the high-voltage battery and warn you if it detects a problem. If you see this warning, you should contact a dealership to arrange replacement of the affected high-voltage battery module.

The wording above is the department's own, as it stood in the monthly file this site last read. Vehicle counts are the sum of the counts published for each make and model the recall covers. To act on a recall, use the official notice: Transport Canada recall 2024723.

The Canadian register on this site

Audi elsewhere in this register

Audi is named on 212 notices in the copy of Transport Canada’s register held here, of which these are the nearest to this one in time.

The same system: High Voltage

133 notices in this register name High Voltage. A defect that keeps returning under one heading is worth reading as a group rather than one notice at a time.

Reading this against the source

This page is what Transport Canada published in the Vehicle Recalls Database, kept as it was read. The authority publishes only its current wording; if a notice is rewritten, the earlier version disappears there and is kept here. The whole register is at /canada, and how the reading is done is set out in the method.

What the words on this notice mean — the system it is filed under, and what the filing type says about who found the fault.

This register keeps an index of its own for every maker and every year it holds: Canadian recalls on an Audi: 212 in the register, and 672 Canadian vehicle recalls filed in 2024.

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Transport Canada 2024723, Audi Q5 and 1 more, every version kept at CarsMultiverse

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Owners of these cars

No register publishes what happens after the letter. Owners do: tell us, in two taps.

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