New Flyer Xe35, New Flyer Xe40, New Flyer Xe60, New Flyer Xhe40, New Flyer Xhe60, model years 2013 to 2021. Filed by New Flyer of America, Inc. and reported to NHTSA on 7 April 2021. 227 vehicles potentially affected.
What the notice says New Flyer of America, Inc. (New Flyer) is recalling certain 2013-2021 XE40, 2019-2021 XE35, 2018-2021 XE60, 2016-2019 XHE40, and 2015 XHE60 vehicles. Firmware errors in the inverters may cause the electric drive system to shutdown.
Is your vehicle included? Check with your VIN at NHTSA, or ask a dealer. This page is an independent copy of the notice, kept so you can see what changed after it was published. It is not the authority, and the authority’s own text is the one to act on.
New Flyer's own number for this recall: R21-005. That is the number on the owner letter and on the dealer paperwork. 21V244 is the number NHTSA gave the same campaign, and the number this page is filed under. They are one recall, written two ways.
What owners ask about this recall
- Which vehicles does recall 21V244 cover?
- New Flyer Xe35, New Flyer Xe40, New Flyer Xe60, New Flyer Xhe40, New Flyer Xhe60, model years 2013-2021.
- What is wrong with them?
- New Flyer of America, Inc. (New Flyer) is recalling certain 2013-2021 XE40, 2019-2021 XE35, 2018-2021 XE60, 2016-2019 XHE40, and 2015 XHE60 vehicles. Firmware errors in the inverters may cause the electric drive system to shutdown.
- What can happen if it is not put right?
- A sudden loss of power increases the risk of a crash.
- Is there a fix yet?
- Yes, and it is free. New Flyer will notify owners, and dealers will update firmware software, free of charge. The recall began on April 19, 2021. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R21-005.
- What should I do now?
- Check your own vehicle by its VIN with NHTSA, which is the record to act on. New Flyer calls this recall R21-005, which is the number on the owner letter and the dealer paperwork.
Answered from the register this site holds. NHTSA is the record to act on.
What the authority says can happen if this is not fixed: “A sudden loss of power increases the risk of a crash.”
affected
in the notice
caught
| Campaign | 21V244 |
|---|---|
| Filed by | New Flyer of America, Inc. |
| System at fault | Electrical System:Propulsion System:Inverter |
| Reported to NHTSA | 7 April 2021 |
| Model years | 2013-2021 |
| Vehicles named | NEW FLYER XE35, NEW FLYER XE40, NEW FLYER XE60, NEW FLYER XHE40, NEW FLYER XHE60 |
What the notice says today
The consequence
A sudden loss of power increases the risk of a crash.
The remedy
New Flyer will notify owners, and dealers will update firmware software, free of charge. The recall began on April 19, 2021. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R21-005.
What it said before
This campaign is in the register but not yet in the dated wording archive, so we cannot yet say whether its text has moved. It enters the archive on the next pass.
This is one of 1,836 notices in the record whose component field names electrical system. Across that group the median wait before owners were written to was 41 days.
Last checked . No change has been recorded in the wording.
The models named here, across their whole recall history
- New Flyer Xe35 recalls: 9 US campaigns
- New Flyer Xe40 recalls: 17 US campaigns
- New Flyer Xe60 recalls: 10 US campaigns
- New Flyer Xhe40 recalls: 5 US campaigns
- New Flyer Xhe60 recalls: 4 US campaigns
How to cite this record
Quoting the wording on this page means quoting a version, so the date belongs in the citation:
CarsMultiverse, recall 21V244, wording as read on 16 September 2026. https://carsmultiverse.com/recall/21v244/
The cross-border matches used on this site are deposited as a citable dataset: doi:10.5281/zenodo.22087136. The recall wording itself is published by the national authority named above and is theirs, not ours.
The recall record and its wording are published by the US National Highway Traffic Safety Administration and are US Government public domain. The dated archive, the comparison and any before-and-after above are CarsMultiverse. How fresh every engine behind this page is, is public on the status page. To check a specific vehicle, use NHTSA’s own VIN lookup.
Other New Flyer notices we hold
- 26V279: 2022 XE40 transit buses
- 26V151: 2021-2025 XE35, 2021-2026 XE40, 2023-2025 XE60, 2023-2026 XHE40, and 2024-2026 XHE60 transit buses equipped with Accelera ELFA 3 control systems V1 and V2
- 25V898: XD35, XDE35, XE35, XN35, XD40, XDE40, XE40, XHE40, XN40, XT40, XD60, XDE60, XE60, XN60, XT60, and XHE60 transit buses
- 25V631: 2019 XE35, 2021-2025 XE35, XE40, and XE60 transit buses
- 25V566: 2013, 2017-2025 XE40, 2019-2025 XE60, XE35, 2023-2025 XHE40, and 2024-2025 XHE60 buses
- 25V542: 2012-2025 Xcelsior buses
- 25V053: 2023-2024 XDE60, 2024 XD35, XD40, and XD60 transit buses equipped with Cummins L9 diesel engines
- 24V425: 2023 XD35, XD40, and XD60
All 43 New Flyer campaigns we hold · Every manufacturer in the record
The fingerprint of this notice
We take a SHA-256 of each of the three blocks of text the authority publishes and keep the first eight characters. As we last read campaign 21V244 on 23 August 2026, they were:
- Defect summary
5801fb99 - Consequence
6cf1feb4 - Remedy
1f4ea8e9
We first read this notice on 21 August 2026. It has not moved since. If it ever does, these characters will not match, and the change will be dated here.
The wording we hold for 21V244 · how the whole register is watched
This notice names one vehicle among several registers that have written about it. Every notice this site holds for the New Flyer Xhe40, in all seven, is kept on that vehicle's own page, with the newest in each.
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Owners of these cars
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